Jobs at Veritasi Homes and Properties Limited

Job Role

• Direct team to support the maintenance engineering team throughout periods of large engineering projects
• Authority to approve all project-related purchase orders for engineering scope of supply
• Leading the team of Project Mobilisation Engineers to ensure contractual maintenance engineering activities and deliverables are completed in time to support the relevant Mobilisation Manager for each contract
• Assist with forecasting the overall maintenance engineering resources and critical skills necessary for allocated projects in sufficient time that they can be provided
• Ensure any specific maintenance engineering requirements for each contract are escalated, understood and in place within the core central maintenance organisation
• Has full awareness of the potential consequences (defects and failure modes) of design changes to established processes
• Develops, plans, coordinates and directs engineering aspects of projects across multiple locations that are of significant scope and importance
• A Subject Matter Expert in project engineering/project management

Qualifications

• Candidates should possess a Bachelor's Degree
• 5 years, of project coordination / management experience
• Minimum of 5 years of experience in Project Management
• Experience in the construction industry
• Candidate must show initiative, be proactive, and take ownership of projects where appropriate
• Ability to be flexible and embrace shifting priorities in a fast-paced environment
• Should be aware of a variety of the field's concepts, best practices, and procedures.

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Responsibilities
Customer Service Responsibilities list:

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call-handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers.

Requirements and Skills

• Candidates should possess a Bachelor's Degree with 2 - 4 years work experience.
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively.

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Job Brief

• We are looking for an Executive Assistant to perform a variety of administrative tasks and support our company’s senior-level managers.
• Executive Assistant’s responsibilities include managing calendars, making travel arrangements and preparing expense reports. To be successful in this role, you should be well-organized, have great time management skills and be able to act without guidance.
• Ultimately, you will contribute to the efficiency of our business by providing personalized and timely support to executive members.

Responsibilities

• Act as the point of contact among executives, employees, clients and other external partners
• Manage information flow in a timely and accurate manner
• Manage executives’ calendars and set up meetings
• Make travel and accommodation arrangements
• Rack daily expenses and prepare weekly monthly or quarterly reports
• Oversee the performance of other clerical staff
• Act as an office manager by keeping up with office supply inventory
• Format information for internal and external communication – memos, emails, presentations, reports
• Take minutes during meetings.
• Screen and direct phone calls and distribute correspondence
• Organize and maintain the office filing system.

Requirements and Skills

• Candidates should possess a Bachelor's Degree with 2 - 4 years work experience.
• Work experience as an Executive Assistant, Personal Assistant or similar role
• Excellent MS Office knowledge
• Outstanding organizational and time management skills
• Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)
• Excellent verbal and written communications skills
• Discretion and confidentiality.