Job Vacancies at Canonical Nigeria

Summary

• The Information Systems (IS) Compliance Manager leads our work to achieve relevant certifications such as SOC2 as well as compliance with regulatory frameworks such as GDPR.
• This role is to ensure that Canonical conducts its business processes in compliance with laws and regulations, international standards, and accepted business practice.
• This position is for an individual with the knowledge, drive and personal motivation to set up a strong governance framework in a fast-growing tech company, as well as help it achieve/maintain the necessary compliance certifications. It requires a background in internal audit or IT general controls and an appreciation of the challenges involved in driving security/compliance initiatives in a software engineering organization.
• This role can be home or office based. Periodic international travel for training and business meetings is required. 

Key Responsibilities

• Shape and drive the company risk management and internal control framework
• Maintain and develop security policies, and verify compliance with those policies
• Work with our Legal team to respond to internal and external compliance issues
• Collaborate closely with leaders to understand their security, privacy and compliance requirements
• Make sure that customer data is safeguarded and used ethically and responsibly
• Organize and conduct Risk/Privacy/Compliance training and assessments
• Educate and inform employees about our practices and standards
• Manage internal and external audit and testing programs, reporting risks that need correction
• Prioritize compliance work
• Coordinate activities with external consultants and internal stakeholders for quality compliance (e.g. ISO 9001, 15504)
• Review and respond to security questionnaires and contract questions from customers

Required Skills and Experience

• Bachelor's Degree (or equivalent) in Computer Science, Information Systems or a related field
• Familiarity with procurement compliance obligations, contractual security and privacy
• Experience defining and implementing appropriate methodologies for auditing, takedown processes and law enforcement
• Ability to be an ambassador for compliance policies and procedures within a highly technical software organization
• You can speak articulately about situational awareness, change management, and access control
• Demonstrated ability to explain risk assessments, actions needed, and cost implications
• General understanding of international privacy and compliance legislation, including the GDPR
• Experience working with legal, audit, and compliance staff
• Experience developing and maintaining policies, procedures, standards, and guidelines
• Experience driving risk-based decisions supporting business owner expectations and needs
• Valuable experience:
• Affinity with Open Source software with regards to compliance
• Knowledge and experience of applicable frameworks and regulatory requirements, e.g. ISO 2700x, PCI-DSS, NIST
• Technical or engineering background, including software development, scripting, networking, and cloud architecture.

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Job Summary

• Documentation is essential to our Support Engineering operation, both for customers and for our team.
• We are looking for a driven and effective leader and team manager for technical documentation.
• The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team.
• This is an opportunity to  shape Canonical’s internal and external-facing documentation, and the knowledge sharing architecture and lifecycle.
• From analysis and planning, through publishing and maintenance, the Technical Documentation Manager will lead global initiatives to produce best-in-class documentation for our end users and internal teams.

Responsibilities
What you’ll do:

• Take ownership over all Support documentation and related processes
• Define growth and improvement KPIs, regularly report status, drive achievement
• Collaborate with other documentation leaders across the organisation
• Develop structure and workflows for technical authors and engineers
• Track and manage projects from concept through delivery and maintenance
• Ensure documentation is updated in conjunction with product changes and releases
• Develop familiarity with Canonical products, and author documentation yourself
• Create and deliver training for engineers and technical authors
• Coordinate document publication with Support Leadership
• Identify opportunities for improved processes, or gaps in current documentation
• Work with the objectives and principles in Canonical’s documentation strategy 

Requirements
Who you are:

• Graduate level education is desired, undergraduate degree is required
• You have a passion for open source software, and the impact it has on the world
• You have a background in documentation creation and management
• Experience as a technical author is required, particular experience with public or private cloud technologies is desired
• Project management experience is desired; a PMP is a bonus.

We Offer

• 100% work-from-home
• Learning and development
• Competitive salary
• Recognition rewards
• Annual leave
• Priority Pass for travel.