Jobs at WhiteSpace Services Limited

Job Brief

• We are an Asset and Financial Management company with Head Office in Enugu urgently looking for a dedicated and detail-oriented individual to join our team as a Customer Fulfillment Officer.
• The ideal candidate will be responsible for overseeing the entire service fulfillment process, ensuring that customer request is processed accurately and delivered on time.
• This role requires a high level of organization, excellent communication skills, and the ability to work under pressure.
• The Fulfillment Officer will collaborate with various departments, including client relation management, Advisory, and other operations department, to ensure a seamless and efficient operation.

Job Responsibilities

• Collaborate with the Advisory team to address clients’ needs and concerns.
• Executes the mandates of the clients and ensure that their desired results and objective are achieved in a timely manner.
• Implement and maintain efficient fulfillment processes and procedures that meets the organization’s expectation
• Ensure compliance with all relevant regulations and standards.
• Develop and maintain strong relationships with clients
• Identify opportunities for process improvements and cost savings.
• Prepare and present regular reports on fulfillment activities.
• Assist in the development and implementation of fulfillment strategies.
• Stay up-to-date with industry trends and best practices.

Job Requirements

• Bachelor's Degree in Mass Communication / Marketing or any related courses.
• Minimum of 3 years of experience in Client fulfillment or a similar role.
• Excellent organizational and time management skills.
• Ability to work under pressure and meet tight deadlines.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

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Job Summary

• Our client is looking to recruit an ambitious and result-orientedSales and Marketing Manager who will be responsible for business development, sales/marketing, and overseeing the entire office business operations, ensuring that the company's performance targets are met.

Responsibilities

• Oversee the organization’s activities
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals to meet performance targets.
• Identify new sales leads.
• Pitch products and services
• Maintain fruitful relationships with existing customers.
• Ensure quality of service to clients meets the required standards.
• Hire, train, and evaluate employees.
• Ensure that daily activities align with the company’s goals.
• Develop and implement budgets.
• Reporting directly to the head SE
• Provide input to and ensure compliance with company policies.

Key Performance Metrics:

• Meet Monthly, Quarterly and Annual targets
• Increase Sales revenue
• Operating Costs reduction
• Increase Profits
• Increase staff Retention and Loyalty

Requirements

• Minimum of 5 years’ experience, preferably in business development and sales.
• A graduate of Business Management, marketing or any related field
• Must reside in Enugu or be willing to relocate.
• Females are most preferred but not compulsory.
• Above 30 years of age.
• Must be computer literate and able to use Ms offices.

Benefits

• Salary: N150,000 monthly.
• 30% support on accommodation rental
• 30% support on health insurance
• Commission on sales is applicable.