Fresh Jobs at Firewood Rice Nigeria

Responsibilities

• Directing and overseeing the work of kitchen staff, including cooks, chefs, and kitchen assistants. This involves assigning tasks, providing guidance, and ensuring that all team members adhere to food safety and hygiene standards.
• Training new kitchen staff members and providing ongoing training to existing staff to improve their skills and efficiency in food preparation, cooking techniques, and safety procedures.
• Collaborating with chefs and management to plan menus, develop recipes, and ensure that dishes are prepared and presented according to established standards. This may involve monitoring food costs and inventory levels.
• Ensuring the quality and consistency of food products by inspecting ingredients, monitoring cooking processes, and tasting dishes to maintain high standards of taste, presentation, and nutritional value.
• Enforcing strict adherence to health and safety regulations, including proper food handling, storage, and sanitation practices.
• Conducting regular inspections to identify and address any issues that could compromise food safety
• Overseeing equipment maintenance, coordinating kitchen schedules, and managing food ordering and inventory.
• Monitoring kitchen expenses and budgetary constraints.
• Ensuring that food is prepared and served promptly, accurately, and to the customer's specifications.
• Contributing to overall customer satisfaction through high-quality food and service.

Qualifications

• Interested candidates should possess an HND / Bachelor`s Degree with 2 - 5 years work experience.

Salary
N120,000 - N150,000 monthly.

Application Closing Date
22nd August, 2025.

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Job Responsibilities

• Oversee all restaurant activities to ensure smooth operations.
• Ensure the restaurant complies with health, safety, sanitation, and legal regulations.
• Implement standard operating procedures and ensure staff adheres to company policies.
• Monitor inventory levels, manage supply orders, and minimize wastage.
• Recruit, train, and supervise restaurant staff, ensuring high performance and positive team dynamics.
• Schedule shifts and allocate responsibilities to the team.
• Conduct regular performance reviews, providing feedback, coaching, and development opportunities.
• Ensure proper onboarding and continuous training for new hires.
• Ensure exceptional customer service is provided consistently, addressing complaints and resolving issues promptly.
• Regularly monitor customer feedback to improve service delivery and enhance guest satisfaction.
• Lead by example by engaging with customers and maintaining a welcoming environment.
• Manage the restaurant’s budget, controlling costs, labor, and overheads.
• Analyze sales and revenue reports, identifying opportunities to improve profitability.
• Prepare and present financial reports and performance updates to upper management.
• Work with the marketing team to execute promotional activities that increase foot traffic and boost sales.
• Develop and implement strategies to attract new customers and retain existing ones.
• Monitor competitor activity and adjust the restaurant's offerings and marketing strategies accordingly.
• Ensure the restaurant meets all local licensing, health, and safety requirements.
• Submit timely reports on sales, employee performance, inventory, and customer feedback to upper management.

Requirements

• Candidates should possess a Bachelor's Degree / HND with 3 - 7 years of work experience.

Salary
N120,000 - N150,000 / month.

Application Closing Date
29th August, 2025.

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Responsibilities

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
• Provide accurate information about products, services, and company policies.
• Provide menus, explain daily specials, and answer questions about food and beverages
• Ensure orders are entered into the system and follow up on their status to ensure timely delivery.
• Monitor guests’ dining experience to ensure satisfaction and encourage feedback.
• Handle customer complaints and resolve issues promptly and effectively.
• Maintain up-to-date knowledge of company products and services.
• Provide product recommendations based on customer needs and preferences
• Collect and record customer feedback to identify areas for improvement.
• Work closely with the sales, marketing, and production teams to ensure customer satisfaction.
• Coordinate with logistics and warehouse teams to address order and delivery issues.
• Communicate special requests or dietary requirements to kitchen staff promptly.
• Assist in training new front-of-house staff on customer service standards.
• Stay updated on industry trends and best practices in customer service.

Requirements

• Interested candidates should possess an HND / Bachelor's Degree with 2-5 years work experience.

Salary
N80,000 - N100,000 / month.

Application Closing Date
22nd August, 2025.