Jobs at Excel and Grace Consulting

Job Summary

• The Business Development Officer will be responsible for identifying, developing, and securing new business opportunities to expand the company's market share and revenue within the steel and iron industry. 
• This role requires a proactive and strategic individual with a strong understanding of sales principles, market dynamics, and the ability to build and maintain strong client relationships.

Responsibilities

• Conduct thorough market research to identify potential customers, market trends, and competitive landscape.
• Analyze market data to identify opportunities for new product offerings and market penetration.
• Monitor industry developments and competitor activities to inform strategic decision-making.
• Develop and maintain a robust pipeline of potential clients.
• Build and maintain strong relationships with existing and potential clients.
• Act as the primary point of contact for clients, ensuring excellent customer service and satisfaction.
• Handle client inquiries and resolve any issues promptly and professionally.
• Prepare and deliver compelling sales presentations and proposals.
• Negotiate contracts and agreements to achieve mutually beneficial outcomes.
• Achieve and exceed sales targets and revenue goals.
• Follow up on sales leads and close deals effectively.
• Maintain accurate records of sales activities, client interactions, and market data.
• Prepare regular reports on sales performance, market trends, and business development initiatives.
• Collaborate with internal teams, including sales, logistics, and procurement, to ensure seamless order fulfillment and client satisfaction.
• Contribute to the development of marketing materials and sales strategies.

Qualifications

• Bachelor's Degree in Business Administration, Marketing, Engineering, or a related field.
• Minimum of 3 years of experience in business development or sales, preferably within the steel and iron industry or related sectors.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of the steel and iron market, including product knowledge and industry trends.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

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Summary

• The Social Media Officer will be responsible for developing, implementing, and managing our social media strategy to increase brand awareness, engagement, and customer loyalty. 
• This role requires a creative individual with a strong understanding of social media platforms, content creation, and community management.

Responsibilities

• Develop and execute a comprehensive social media strategy aligned with the company's marketing goals.
• Create and maintain a social media calendar, scheduling posts and campaigns across various platforms (e.g., Facebook, Instagram, TikTok, Twitter, YouTube).
• Stay up-to-date with the latest social media trends, tools, and best practices.
• Create engaging and visually appealing content, including text, images, videos, and stories.
• Develop content that showcases our dairy products, highlights their nutritional benefits, and promotes healthy living.
• Monitor social media channels and engage with followers through comments, messages, and mentions.
• Respond to customer inquiries and address any concerns promptly and professionally.
• Foster a positive and interactive online community.
• Monitor social listening, and be aware of brand mentions.
• Track and analyze social media metrics to measure campaign performance and identify areas for improvement.
• Generate regular reports on social media activity, engagement, and reach.
• Plan and execute social media campaigns to promote new products, events, and promotions.
• Manage social media advertising budgets and optimize campaigns for maximum ROI.
• Collaborate with the marketing team to ensure consistency across all marketing channels.
• Work to increase brand awareness of the companies products, and the company as a whole.
• Help to form a positive image of the company online.

Qualifications

• Bachelor's Degree in Marketing, Communications, or a related field with 2 - 3 years work experience.
• Proven experience as a Social Media Officer or similar role.
• Strong understanding of social media platforms and their best practices.
• Excellent written and verbal communication skills.
• Proficiency in social media management tools and analytics platforms.
• Ability to create visually appealing content using graphic design and video editing software.
• Strong organizational and time management skills.
• Creative and innovative mindset.
• Experience with photography and videography is a plus.
• Experience with social media advertising.

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Job Summary 

• The Human Resources Manager will develop and implement HR strategies and initiatives aligned with the overall business objectives, ensuring a positive employee experience and fostering a culture of growth and development.
• The ideal candidate will be a proactive problem-solver with strong communication and interpersonal skills, and a deep understanding of HR best practices and employment law.

Responsibilities

• Manage the full-cycle recruitment process, including sourcing, screening, interviewing, and onboarding.
• Conduct new employee orientations and ensure a smooth onboarding experience.
• Serve as a point of contact for employee inquiries and concerns, providing guidance and support.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and grievances.
• Develop and implement performance management programs, including performance reviews and feedback processes.
• Foster a positive and inclusive work environment.
• Administer employee compensation and benefits programs, ensuring compliance with legal requirements.
• Stay up-to-date on changes in compensation and benefits regulations.
• Identify training and development needs and develop programs to enhance employee skills and knowledge.
• Manage employee development plans and career pathing.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Maintain accurate employee records and HR databases.
• Develop and implement HR policies and procedures.
• Manage worker's compensation and safety programs.
• Develop and implement HR strategies aligned with the company's overall business objectives.
• Analyze HR metrics and data to identify trends and areas for improvement.
• Contribute to the development of organizational development initiatives.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or a related field (Master's degree preferred).
• 4 years of progressive HR experience, with a focus on generalist responsibilities.
• CIPM or any related certifications preferred.
• Strong knowledge of employment law and HR best practices.
• Proven experience in talent acquisition, employee relations, compensation and benefits, and training and development.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive information.
• Employee relations and conflict resolution, compensation and benefits administration, training and development
• HR compliance and administration.