Latest Jobs at Benin Electricity Distribution Plc. (BEDC)

JOB DESCRIPTION

• Provide first-level support to all Agency Channels on technical and financial concerns.
• Track the agency channel's revenue collection and sales performance within all BEDC franchise states.
• Facilitate resolution Of technical and transaction-related issues across all agency channel platforms with Backend.
• Monitor and manage all agency collection-based wallets to ensure adequate funding.
• Monitor dailv uptime across all agency channels to ensure operational continuity.
• Prepare and submit daily, weekly, and monthly performance reports to the line manager.
• Ensure compliance to all company polies and procedures.
• Perform any other duties assigned by the Line Supervisor(s) to support departmental objectives.

REQUIREMENTS:

• BEng/ BSc/HND in Social Sciences, Engineering, and Analytical Sciences.
• Minimum of 2-3 years Of experience in the role Or related roles.
• Strong understanding of payment systems, wallets, API integrations, and reconciliation processes.
• Excellent analytical and problem-solving abilities.
• Strong data interpretation and reporting skills (Microsoft Office tools, Power Bl, SQL).
• Strong communication and stakeholder management skills.

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JOB DESCRIPTION

• Data entry into the Billing System (Payment, Adjustment, meter readings)
• Ensure accurate bill generation and printing within approved timelines.
• Management of customer information database in the billing system.
• Commercial and data-driven advisory support to regions.
• Ensure compliance with existing billing standard operating procedures.
• Conducting pre-billing review with the Business Units and regions.
• Management Of Customer Records Maintenance Document (CRMD), Customer 8.
• Accounts Adjustment Document (CAAD).
• Generation Of post-billing reports for BUS and regions.
• Any other function that may be assigned by the line supervisor.

REQUIREMENTS:

• B.Eng/ BSc/HND in Computer Science/ Engineering, and Analytical Sciences degree
• Minimum of 0-2 years of experience in the role or related roles.
• Strong understanding Of the power sector value chains.
• Excellent analytical and problem-solving abilities.
• Strong data interpretation and reporting skills (Microsoft Office tools, Power Bl).
• Strong communication and interpersonal skills.