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  • Posted: Apr 25, 2023
    Deadline: Not specified
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    Sisa, is a management consulting company focused on providing integrated HR advisory services and culture transformation.
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    Aesthetic Doctor

    Job Summary

    • We are recruiting an Aesthetic Doctor for our client who provides medical aesthetic services to join the expanding team. As an Aesthetic Doctor, you will hold consultations with patients to discuss what they are looking to achieve and assess their suitability for treatment, perform a range of advanced injectable treatments, administer non-invasive procedures, provide excellent patient experience and you will provide aftercare advice.

    Responsibilities

    • Provide aesthetic consultation to patients and advice on aesthetic services based on patients needs.
    • Identify and understand patients area of concern and develop suitable treatment plans.
    • Ready to handle patient's inquiries and educate patient about treatments and advise on post-care instruction.
    • Review patients progress, treatment plan and maintain strictest confidentiality of patient’s records.
    • Keep up to the latest technology and research on aesthetic industries.
    • Provide consistent professional services and body treatments in accordance with established protocols and accepted certification practices.
    • Perform non- or minimally invasive procedures such as botulinum toxin (BOTOX) injection, dermal fillers, chemical peels, various lasers and weight-loss programmes.

    Requirements

    • Candidate must possess at least Bachelor's Degree / Professional Degree in Medicine (MBBS/ MD) or equivalent.
    • At least 3 years of healthcare experience with at least 1 year of aesthetic experience.
    • Strong passion for aesthetics and well-groomed with a pleasant personality.

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    Aesthetic Nurse

    Job Summary

    • We are recruiting an Aesthetic Nurse for our client who provides medical aesthetic services to join the expanding team. An Aesthetic Nurse trained and certified to perform a wide range of non-surgical cosmetic and aesthetic services with broad and deep knowledge of healthcare to assess and monitor treatment.

    Responsibilities

    • Provide patients with aesthetic treatments such as Botox injections, chemical peels, skin resurfacing, micro-needling, laser treatments, non-surgical treatment and anti-aging treatment.
    • Assist patients in following through on their post-procedure care plans by educating them on aftercare requirements and directing them to resources for medical supplies or equipment.
    • Support other members of the medical staff to ensure the safety of patients during and after operations
    • Provide pre-operative and post-operative patient care and record management
    • Keep track of patient data such as vital signs, medical history, prescriptions, allergies, and previous surgical procedures.
    • Make patients feel at ease during operations by clarifying what will occur during therapy.
    • Perform diagnostic testing such as blood sampling, anesthetic administration, and drug administration
    • Organize patient consultations, appointments, interviews and medical screening.
    • Performing skin examinations/assessments, prepare treatment rooms, sterilize medical instruments and tools

    Requirements

    • Candidate must possess at least Bachelor's Degree in Nursing or equivalent.
    • At least 3 years of healthcare experience with at least 1year of aesthetic experience.
    • Strong passion for aesthetics and well-groomed with a pleasant personality.

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    Customer Service Representative

    Job Summary

    • As Customer Service Representative (CSR) you will act as the first point of contact for customers, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency and must be genuinely excited to help customers.

    Responsibilities

    • Respond to inbound phone calls, address customers’ questions about products and services, and process payments or returns.
    • Generate sales leads, identify and assess customers’ needs to achieve satisfaction.
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies

    Requirements

    • Candidate must possess at least Bachelor's Degree in relevant field.
    • Proven customer support experience.
    • Strong phone contact handling skills and active listening
    • Customer orientation and ability to adapt/respond to different types of characters
    • Excellent communication and presentation skills
    • Ability to multi-task, prioritize, and manage time effectively

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    Social Media Manager

    Job Summary

    • We are looking for a talented Social Media Manager to administer our client's social media accounts. You will be responsible for creating original text and video content, managing posts and responding to followers. You will manage our company image in a cohesive way to achieve our marketing goals.
    • As a Social media manager, we expect you to be up to date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively.
    • Ultimately, you should be able to handle our social media presence, ensuring high levels of web traffic and customer engagement.

    Responsibilities

    • Design and implement social media strategy to align with business goals, analyze engagement data, identify trends in customer interactions and plan digital campaigns to build community online.
    • Performing research on current benchmark trends and audience preferences.
    • Engage people, leverage monitoring tools for insights and align work with the brand's goals.
    • Setting specific objectives and report on return of investment (ROI)
    • Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
    • Oversee social media accounts design, monitor SEO and web traffic metrics.
    • Collaborate with other teams, like sales and customer service to ensure brand consistency
    • Communicate with followers, respond to queries in a timely manner and monitor customer reviews
    • Suggest and implement new features to develop brand awareness, like promotions and competitions
    • Stay up to date with current technologies and trends in social media, design tools and applications

    Requirements

    • B.Sc Degree in Marketing or relevant field
    • Proven work experience as a Social media manager
    • Hands on experience in content management
    • Excellent copywriting skills, communication skills, analytical and multitasking skills
    • Ability to deliver creative content (text, image and video)
    • Solid knowledge of SEO, keyword research and Google Analytics
    • Knowledge of online marketing channels
    • Familiarity with web design

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    Front Desk Administrator

    Job Summary

    • We are looking for a Front Desk Administrator to undertake all receptionist and administrative duties at the desk at our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
    • The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information.
    • A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.

    Responsibilities

    • Provide customer service, answer all incoming calls in a professional and courteous manner, scheduling appointments, and processing payments.
    • Greet all visitors and clients in a warm and welcome manner, provide assistance and direct client to the appropriate individual or department
    • Coordinating travel arrangements for executives and staff members such as business trips or team bonding
    • Coordinating office events such as meetings or conferences
    • Preparing expense reports and maintaining expense account records
    • Maintain contact list, processing incoming mail and distributing outgoing mail
    • Ensure cleanliness and organization of the front office area and common areas.
    • Monitor and order office supplies as needed, ensuring that there is an adequate supply at all times
    • Prepare outgoing mail and correspondence, including emails, and packages
    • Receive and sort incoming mail and deliveries, distributing as necessary
    • Manage and maintain conference rooms, scheduling as needed and ensuring that they are clean and ready for use
    • Create and maintain filing systems, both electronic and paper
    • Provide administrative support to the team as needed, including but not limited to data entry, preparing reports and presentations.

    Requirements

    • Bachelor's Degree in Business Administration or relevant field.
    • Proven administrative experience in a front office setting
    • Written/Verbal communication skills, time-management skills and multitasking ability.
    • Proficient in Microsoft Office, with aptitude to learn new software and systems
    • Experience developing internal processes and filing systems
    • Comfortable handling confidential information
    • Ability to adapt to changing situations in a calm and professional manner
    • Familiarity with medical terminology and billing procedures.

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    Dental Technician

    Job Summary

    • As Dental Technician you will be responsible for applying the methods and techniques required to fabricate and repair prosthetic dental appliances.

    Responsibilities

    • Restore or replace natural teeth by fabricating crowns, fixed and removable bridges, dentures, and dental implants.
    • Construct dental prostheses for implantology and maxillo-facial reconstructions.
    • Maintain dental records, prepare reports on the dental laboratory’s activities and other laboratory documentation
    • Receive physical dental impression molds or computerized models from dental practices and studying dentists' instructions.
    • Encase wax replicas of dental impressions with suitable mold materials.
    • Construct prostheses and devices by replacing wax with plastic, metal, or ceramic materials.
    • Polish and finish dental prostheses and devices prior to placement by dentists.
    • Make adjustments to dental prostheses and devices before final placement.
    • Correcting irregularities in a patient’s dentition using removable or permanent dental devices
    • Manage supply inventories, performing routine equipment maintenance and facilitating repairs.
    • Document processes, as well as adhering to industry regulations and safety standards.
    • Keeping informed of advancements in the field of dental laboratory technologies and techniques.

    Requirements

    • B.Sc (Hons) in Dental Technology / Accredited Dental Laboratory Technology program / Certified Dental Technician (CDT) preferred.
    • At least 2 years of experience as a dental laboratory technician.
    • In-depth knowledge of dental prostheses, devices, and related technologies.
    • Extensive experience in constructing, replacing, repairing, and restoring dental devices.
    • Proficiency in dental laboratory computer-aided manufacturing (CAM) software, such as 3 Shape and Delfin Dental.
    • Exceptional manual dexterity and precision.
    • Great communication and collaboration abilities.
    • Excellent organizational and time management skills.

    Method of Application

    Send their Resume to: cv@sisamethod.com using the Job Title as the subject of the email.

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