Employee Relations Consultant at CISCO

• We are looking for a high potential, high-energy and transformational Employee Relations professional to join us to be our ER Consultant in the EMEA team, focussed on our Middle East Africa theatre.

You are

• Someone with strong levels of empathy, patience, understanding, listening, and openness.
• A great teammate whether taking a lead or getting stuck in with doing what needs to be done.
• Have the ability to coach and influence People & Communities (PnC) and Business Leaders individually and collectively, and courage to propose solutions others are reluctant to address. You are comfortable acting in the face of resistance in the best interest of the company and our people.
• An intuitive, systems-focused thinker with strong analytical, diagnostic, and problem-solving skills.
• Find opportunities and don’t wait for permission; you take action and deliver to success.
• Someone with proven experience of building trust and positive relationships with leaders and teams.
• Able to communicate succinctly with all levels of the organization.
• Excited about ER and the opportunities ahead!

What You'll Do

Your responsibilities will include, but won't be limited to:

• Providing expert consultancy, support, and advice on ER matters.
• Resolving ER issues across the region in collaboration with People & Communities SME’s and Leadership.
• Providing timely, skilled support with the least amount of touchpoints.
• Partnering with external legal advisors to resolve highly complex ER issues and legal challenges across the region including litigation.You will effectively interpret legal advice and make recommendations, weighing up the risks and implications.
• Using mediation, facilitation, influencing, and coaching skills to support managers and employees with early dispute resolution as needed.
• Responding effectively to ER queries and ensure all cases are monitored and tracked in the ER case management system.
• Providing expert support and advice on ER matters in acquisitions and restructuring.
• Contributing and driving global ER projects to support the design and improvement of the ER model.