Jobs at Christian Aid

Role Purpose

• To be responsible for developing, maintaining, and implementing essential administrative and logistics operational systems within a country to enable the team to function smoothly and effectively.
• Proactively taking responsibility for making things work, for example managing the relationship and performance of external suppliers and service providers.
• The role leads the administration / logistics subunit of the operations team at the country office ensuring the smooth functioning of the office, facilities, equipment, and smooth day-to-day office operations.
• The post holder is a member of the Internal Procurement Committee and may be appointed to hold any position within the committee.

Key Outcome

• Compliance with Christian Aid policies, procedures and standards especially in the areas of Logistics and Administration.
• Effective and efficient business operational systems in place throughout the office and for managing relationships with partners and external suppliers.
• High-quality advice and support provided to staff and the Operations team leadership around procurement, administration, logistics, and day to day operations across all locations.
• Accurate maintenance of data relating to CA offices, assets, inventory and procurement processes ensuring fulfilment of all Christian Aid procedural requirements.
• Effective management of external suppliers working to agreed service level agreements or contracts (e.g. consultants, lawyers, landlords, internet service providers, security firms etc.)
• Support CA procurement processes, a member of the IPC with varying degrees of responsibilities and ensure compliance with the procurement policy, institutionalization of procurement best practices, and making recommendations as may be required to the Head of Operations.

Role Context

• The role is positioned in the Operations role family. Based in Nigeria and the focus of the role is to ensure effective business operations within Christian Aid Nigeria. There may be some travel within the country as required.
• The role plays a significant role in shaping the country office’s administration and logistics structure and systems, culture and ability to use systems effectively. It manages CA property and its sources and secures various contracts (with suppliers, service providers, consultants).
• The role is keenly involved in processes including implementation of new policies and systems as they are rolled out.
• The role may be called upon to deputize or act on behalf of the Head of Operations, depending on the specific context and team structure.
• The role also oversees, leads, line manages and builds the capacities of other staff members.
• The role works closely with the other unit leads within the Operations team to ensure effective operations processes.
• The role contributes towards creating a conducive working environment for staff in the country office.

Relationships

External:

• External suppliers and service providers (e.g. landlords, lawyer, vehicle rental agents, consultants recruited for programme evaluations/reviews, security service providers, hotels etc)

Internal:

• The role manages the administrative staff and other support staff as may be required. The role works closely with internal systems staff (IT, HR, Procurement Finance etc) in the country and within the region
• The role also liaises with other parts of the organisation, including internal audit, communications information unit (CIU), and any visitors coming to the country office regarding issues of administration, and logistics

Decision making:

• Budgetary / savings responsibility The role plays a vital role in business decision making around costsaving approaches and value for money putting into consideration context and other variables that will inform a robust outcome.
• The post holder has authority and accountabilities around general administration, logistics and procurement.
• The post holder is responsible for the day to day decisions around office management and administration liaising with the Head of Operations.

Analytical Skills:

• Ability to apply logical thinking, creativity, analysis based on available data and common sense to task and responsibilities and testing solutions for day to day issues

Developing self and Others:

• Continuously look for opportunities for self-development. Give and receive honest and open feedback in a timely manner. Has direct responsibility for developing, coaching and motivating a team or teams of colleagues/project team members, undertakes performance reviews and development of action plans to improve the performance of others, whether staff, interns or volunteers.
• The ability and desire to promote an open, inclusive work environment that emphasises cooperation and teamwork are essential

Role Related Checks:

• Child protection clearance Standard Counter terrorism screening Required

Applied Skills / Knowledge and expertise

Essential:

• Educated to Degree level in Business Administration or any relevant discipline. An advanced Degree will be an added advantage.
• Sound knowledge of Office programmes including Word, Outlook, PowerPoint and Excel.
• Knowledge of relevant database systems.
• Good interpersonal skills and able to work with people of diverse background
• Proven experience of producing and analysing data accurately
• At least 3 years experience in a similar role and familiarity with operations of INGOs..
• Demonstrable ability to communicate fluently in English (oral and written)
• Excellent negotiation skills
• Ability to manage a wide range of complicated issues and ability to proffer solutions.
• Able to maintain confidentiality and use of discretion where appropriate.
• Pleasant and good-natured disposition with a ‘can do’ attitude /willingness to assist around the office.
• Excellent nonverbal, oral and written communication skills.
• Excellent people skills and ability to manage conflict/difficult situation.
• High sense of responsibility, proactiveness and reliability.

Desirable:

• Membership of relevant professional body

Digital / IT competencies Required:

• Word, Excel, PowerPoint - Intermediate
• Web content design & development - N/A
• Internet based collaboration tools and video calling - Intermediate
• Social Media Intermediate Data Visualisation - Intermediate

Application Closing Date: 3rd September 2022.

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Role Purpose

The Protection Assistant will support in implementing gender-sensitive community-level protection activities, protection monitoring, and information dissemination and referrals guided by Christian Aid’s policies and guidelines for managing information and relevant professional standards in protection work

Key Outcomes

• Ensure the delivery of protection activities in the Humanitarian response
• Undertake regular field visits with the Small Holder Farmer and FSL teams to identify and address, along with the sectorial teams, potential protection concerns arising from Christian Aid’s humanitarian response.
• Prepare for and organize community consultations and community-based orientation sessions, in coordination with Christian Aid team(s) and other partners
• Participates in developing and updating the mapping of services for threats and abuses (including GBV) that IDPs and Host Community members face in Christian Aid areas of operation
• Lead and supervise assessment teams during thematic surveys, needs assessment and data collection for protection-related research
• With support of the Protection Officer, follow-up with humanitarian actors about requests and invitations for community sessions
• Monitors protection issues affecting IDPs and host population in areas of operation
• Support the teams to strategize, plan for and ensure appropriate integration and mainstreaming of protection through all programme activities
• With support of the Protection Officer, develop and update relevant Information, Education and Communication tools (leaflets, brochures, posters etc.)
• Coordinate and organize regular internal mapping of services available in the area of intervention
• Support the Protection Officer in developing safe programming and conflict-sensitive approaches to the humanitarian response
• In collaboration with the Protection Officer, ensure program staff are fully trained on existing referral systems and relevant SOPs
• Facilitate referral of protection issues to relevant service providers.
• Conduct awareness raising and sensitization of relevant Protection messages and beneficiary’s rights

Other Task:

• Assist in any other related matters necessary for the execution of the project

Role Context

• The Protection Assistant will carry out all Protection activities and will be responsible for the day to day implementation of the various protection activities in the field locations under his/her responsibility under the supervision of Protection Officer.
• She/he will also coordinate local communities, in close coordination with Protection Officer and field teams.

Relationship

External:

• Build strong relationships with partners, networks, donors, stakeholders and community beneficiaries.

Internal:

• Build strong relationship with program departments, FSL/WASH Staff, MEAL officers, program managers, M&E units and all in-country and global staff.

Decision making:

• Budgetary / savings responsibility Click here to enter text. Outline the amount of budgetary/savings responsibility this role is accountable for. Make decisions to manage community gate keepers effectively, from identification of volunteers and the day-to-day management of community programme teams. 
• Day to day decision to ensure community projects are running effectively and supporting the projects informed by Christian Aid's strategy and strategic focus areas. Make contributions around project proposals, ensuring they are prepared and comply with community expectations.

Analytical Skills:

• Works on complex issues. Problems and issues, risks and benefits may have implications across several project components.
• Required to develop new ways of doing things to better meet program goals requiring creative or analytical ability.

Developing self and Others:

• Monitor and supervise the community field agents and government extension workers

Role Related Checks:

• Child protection clearance Standard Counter terrorism screening Required

Applied Skills / Knowledge and expertise

Essential:

• University Degree in a relevant discipline (Law, Political Science, Social Science, Psychology or any other relevant education profile),
• Demonstrable experience (minimum 2 years) in working with communities in humanitarian or development contexts.
• Capacity and willingness to reside in the field location assigned to and regularly travel to other field locations where Christian Aid operates
• Very good interpersonal skills, particularly in networking, working with communities, local civil society and local authorities.
• Previous experience in using and adapting community-led approaches.
• Good understanding and knowledge in application of do no harm, conflict sensitivity principles and IASC standards and ethics for protection work.
• Good understanding of protection concerns, including GBV issues in displacement, human rights, and international humanitarian law
• Proven analytical skills
• Understanding of monitoring processes, learning, adaptation and evaluation
• Good levels of spoken and written English.
• Commitment to humanitarian principles and action and to Christian Aid’s equal opportunity and gender policies
• Excellent computer knowledge and skills of using Microsoft word, power point and excel

Desirable:

• A Master’s Degree
• Previous experience in protection within a humanitarian response
• Experience in working in Northeast Nigeria
• Demonstrable experience in using participatory research and participatory assessment methodologies
• Familiarity with the culture of conflict and/or disaster- affected populations, ability to develop respect from a wide range of people and strong ability to communicate effectively on sanitation and hygiene matters.
• Fluency in the language of the working area (Hausa) is appreciated and the international language used in the humanitarian operation
• Considerable knowledge and experience in Child Protection is an added advantage.

Digital / IT competencies Required:

• Word, Excel, PowerPoint - Intermediate
• Web content design & development - Basic
• Internet based collaboration tools and video calling - Intermediate
• Social Media - Intermediate

Application Closing Date: 4th September 2022.