LAPO Microfinance Bank is a pro-poor financial institution committed to the social and economic empowerment of low-income households through provision of access to responsive financial services on a sustainable basis. The Institution was established in the late 1980s as a Non-Governmental Organizati... read moreon (NGO) by Godwin Ehigiamusoe in response to the effects of the implementation of the Structural Adjustment Programme (SAP) in 1986.
In 2010, LAPO MfB obtained the approval of the Central Bank of Nigeria (CBN) to operate as a state microfinance bank and in 2012, it got an approval as a national microfinance bank. Over the years, LAPO MfB has emerged as a leading institution delivering a range of financial services to over a million people in Nigeria.
Our Vision/Mission: Improving lives
The LAPO MfB family share mutual core values that are centred on:
Integrity
Innovativeness
Simplicity
Excellence
Customer-centeredness
DUTIES & RESPONSIBILITIES
Review transaction details and supporting documents to determine the validity of disputes and chargebacks.
Liaise with customers, merchants, and financial institu
Job Summary
Manage the usage support of the bank’s digital channels and platforms to ensure smooth operations and customer’s satisfactions of the channel’s platforms and experienc
Job Summary
To provide support to the Head, Legal in all matters of legal nature and ensure effective management of legal and contractual risks.
Job Details
Conduct thorough legal research
Market and sell bank’s products; recruit clients, register and maintain corporate/deposit (overdraft) accounts. Engage in growing deposit portfolio, and mobilise cash as a boost to liquidity rat
Pursue the sourcing of new accounts and client/savings mobilization
Conduct client verification and visitation
Open new accounts for clients
Conducts pre-loan training, guarantor’s veri
Key Responsibilities:
Data Collection & Preparation:
Gather data from various sources (e.g., databases, CRM systems, web analytics, market research).
Clean and preprocess data to
Key Responsibilities:
Process Documentation & Mapping:
Assist in documenting current ("as-is") business processes, creating process maps, workflows, and supporting document
Key Responsibilities:
Requirements Gathering & Analysis:
Collaborate with business analysts and stakeholders to gather and analyze user requirements.
Translate user requirements i
Key Responsibilities:
Test Planning & Design:
Develop and execute test plans, test cases, and test scripts based on requirements and specifications.
Design and implement various t
Key Responsibilities:
Application Installation & Configuration:
Install, configure, and maintain software applications according to vendor specifications and organizational standards
Key Responsibilities:
Strategic Planning & Management:
Develop and implement the IT infrastructure strategy in alignment with the organization's IT strategy and business objectiv
Key Responsibilities:
Strategic Leadership: Develop and implement the MIS strategy in alignment with the organization's overall goals and objectives. This includes identifying opportunities
Key Responsibilities (with a banking focus):
Process Analysis & Documentation (Banking Context):
Map and document critical banking processes like loan origination, KYC/AML checks, ac
Key Responsibilities:
Strategic Planning & Management:
Develop and implement the database administration strategy in alignment with the organization's IT strategy and business ob
Key Responsibilities:
Strategic Planning & Management:
Develop and implement the application development strategy in alignment with the organization's IT strategy and business ob
Job Summary/Objectives
To leverage the leadership skills, technical expertise, interpersonal skills and customer service experience to manage and oversee a team of service support and data manag
