As entrepreneurs ourselves, we understand the unique challenges startups face managing their rollercoaster growth. We’ve lived it.
We know that even well-funded teams can lack the bandwidth to recruit, train, and integrate the operations staff needed to meet growing demand. And that even wh... read moreen the right employees are in place, many companies lack the crucial mid-management layer needed to drive employee performance and process improvements.
Hugo was created with the high-growth startup in mind. We custom build or augment existing operations teams for companies in scaling mode, leaving founders and senior management to focus on what matters most: growth.
What You’ll Be Doing
As the Account Manager for AI Operations, you'll oversee a diverse portfolio of strategic projects, ensuring their success by blending client relationship manageme
Role Overview
Hugo is seeking a passionate, hands-on, Employee Experience Manager to champion our people-first approach and lead the development and implementation of an innovative community eng
What you’ll be doing
We are experiencing hyper-growth. In 2023, our headcount tripled and expansion to 5,000 employees is already on the horizon. Critical to our success is the ability to
What you’ll be doing
Over the last two years, Hugo has experienced tremendous growth. We’ve grown to a community of 1,500+ FTEs, expanded into new countries, and evolved our client base
What you'll be doing
We're seeking a highly analytical Project Manager to co-lead a 500+ person data annotation team for a Fortune 100 client. You'll play a pivotal role in ensuring
ROLE OVERVIEW
Hugo has experienced tremendous growth over the last two years and to maintain this trajectory, we need to bolster our IT operations and infrastructure. We are looking for an experien
What you’ll be doing
You will be accountable for the successful running of Hugo’s operations in Nigeria, our largest operating market.
This includes partnering seamlessly with
ROLE OVERVIEW
Hugo is seeking a Communications leader to conceptualize, develop and manage its internal communications strategy, in a remote-first environment that is rapidly scaling
ROLE OVERVIEW
Hugo is seeking a strong strategic People partner for the leadership of a 1000+ AI operations team.
You will integrate HR practices with business objectives, provide strate
Role Overview
The Business Operations Team is at the forefront of shaping global operational excellence at Hugo.
As a leader in this team, you will report directly to the COO, and play a criti
ROLE OVERVIEW
Hugo is seeking a passionate, hands-on, Employee Experience Manager to champion our people-first approach and lead the development and implementation of an inn
ROLE OVERVIEW
Hugo is seeking a Communications leader to conceptualize, develop and manage its internal communications strategy, in a remote-first environment that is rapidly scaling across
ROLE OVERVIEW
Hugo has experienced tremendous growth over the last two years and to maintain this trajectory, we need to bolster our IT operations and infrastructure.
We are looking for an exp
The ideal candidate for this role possesses a robust analytical skillset complemented by extensive market research experience. This individual values the structured processes and is committed to ad
ROLE OVERVIEW
The Strategy & Transformation Team is at the forefront of Hugo’s growth and innovation initiatives. We play a critical role in defining and driving strategic operational
ROLE OVERVIEW
The Process, Data & Analytics team is responsible for using data and analytics to continuously improve recruiting, performance, and retention in our Customer Support teams.
T
ROLE OVERVIEW
The People Data Management team is responsible for workforce data integrity across the entire employee journey.
This includes capturing, storing and managing employee data in ord
ROLE OVERVIEW
We are seeking an experienced and dynamic Head of Legal Operations to build and oversee our Legal department across our operating entities in Africa. In this role your pr
