QA Engineer - Product & Engineering at Hugo Technologies

Role Overview

• The QA Engineer will join the Product & Engineering team to ensure high-quality delivery of Hugo’s internal platforms and CX solutions.
• This role will establish scalable testing practices and support fast release cycles.
• This individual must be AI-native, automation-focused, and comfortable working in a fast-moving product environment.

What You’ll Be Doing

• Define test strategy for product features
• Build automated testing frameworks
• Validate integrations across systems
• Support rapid release cycles
• Ensure end-to-end feature quality
• Partner with engineers on quality standards
• Implement CI-based test automation
• Perform exploratory testing
• Drive quality metrics and reporting.

Key Responsibilities:

• Create and maintain automated test suites
• Test APIs and frontend applications
• Write test plans and test cases
• Perform regression testing
• Validate data and integration flows
• Track and manage defects
• Support UAT with stakeholders
• Improve release confidence.

Qualifications & Experience

• 3+ years QA engineering experience
• Experience testing web applications
• Experience testing APIs
• Automation experience (Cypress, Playwright, Selenium)
• Understanding of Agile workflows
• Experience with bug tracking tools.

AI-Native Expectations:

• Use AI tools for test generation
• Experience with AI-assisted test automation
• Interest in intelligent testing approaches
• Ability to automate repetitive QA workflows.

Nice to Have:

• Performance testing experience
• Data validation testing
• Experience with CI/CD testing pipelines
• BPO or operational tooling exposure:

Shared Expectations Across All Roles:

• Fast-paced execution and ownership mindset
• Strong collaboration with Product team and Process owners
• Interest in business and operational context
• End-to-end feature ownership
• AI-native engineering workflows
• Bias toward automation and scalability.