First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank ha... read mores international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
The Bank has been named "The Best Bank Brand in Nigeria” four times in a row - 2011, 2012, 2013, 2014 - by the globally renowned "The Banker Magazine” of the Financial Times Group; and "Most Innovative Bank in Africa” in the EMEA Finance African Banking Awards 2014. FirstBank’s brand purpose is to always put its customers, partners and all stakeholders at the heart of its business, even as it is poised to standardise customer experience and excellence in financial solutions across Sub Saharan Africa, in consonance with its brand vision "To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate "gold standard” of value and excellence. This commitment is anchored on FirstBank’s inherent values of passion, partnership and people, to position our customers first in every respect.
Achieve daily reconciliation on assigned accounts and investigate open items
Ensuring E-Product accounts comply with all bank policy standards
All products accounts are set up for reconciliatio
Ensure customers’ card request are treated promptly within SLA
Drive resolution within TAT on all card request complaints
Duties & Responsibilities
Review all delivery notes
Coordinates, manage and ensure that the Internal Reconciliation of E-Product operations activities comply with bank policies and standards.
Coordinates, manage and ensure that the int
Supervise and manage the VISA Settlement Desks In line with stated processes and procedures.
Responsible for a wide range of tasks related to designing and implementing VISA settlement and emergi
Ensure that all chargeback transactions are reviewed for completeness and accuracy
Ensure claims logged against the bank by other banks are duly attended to in order to avoid financial loss and b
To ensure Standardization of controls in the Bank through:
Regular review E-business policies in line with applicable frameworks and control best practices.
Enhancement and Automation of Ebusin
Conduct daily routine monitoring, operation and maintenance of all enterprise risk management applications for optimal performance and ensure compliance to relevant standards
Contribut
Conduct daily routine monitoring, operation and maintenance of all enterprise risk management applications for optimal performance and ensure compliance to relevant standards
Contribut
Duties & Responsibilities
Responsible for managing, supervising and motivating team members or subordinate product managers in the day-to-day performance of their jobs.
Define strategy for
Job Objective(s)
To create the detailed IT solution/service design, based on the functional specifications, to meet quality & performance requirements & technical constraints.
To defin
Person Specification
Below are the eligibility criteria for the conversion exercise:
Not more than than 32 years.
Minimum academic qualification is B.Sc Degree with Second Class Lower or
Duties & Responsibilities
To conduct competitive bechmarking, environmental scanning and analysis to generate business insight and actionable recommendations for performance improvement &nbs
Duties & Responsibilities
To support the Team Leads in facilitating periodic performance review sessions (Monthly/Quarterly Performance Reviews).
To analyse, report and generate business i
PERSON SPECIFICATIONS
Below are the eligibility criteria for the conversion exercise:
Not more than than 32 years.
Minimum academic qualification is B.Sc. degree with Second Class Lower or
Job Description
Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications.
Assist developme
Job Identification: 733
Job Objective(s)
To create the detailed IT solution/service design, based on the functional specifications, to meet quality & performance requirements & techni
JOB DESCRIPTION
DUTIES & RESPONSIBILITIES
Coordinate strategic activities for the GE Technology & Services' office to strengthen relationships within the bank and with various
Job Description
Financial Transaction Officer:
Greets all customers promptly and shows a genuine interest in meeting their needs
Provides the highest level of customer service in a positive,
