Team Lead, Payments (Transaction Banking) at First Bank

Duties & Responsibilities

• Responsible for managing, supervising and motivating team members or subordinate product managers in the day-to-day performance of their jobs.
• Define strategy for products based on overall direction of the bank.
• Provide strategy and overall leadership for the team.
• Provide coaching and mentoring for team members for optimum productivity.
• Define product budget /target and ensure realization in collaboration with sales specialists and relationship managers.
• Elaborate recommendations and ensure implementation and efficiency.
• Define targeted market shares, sales forecasts and profitability objectives.
• Constantly adapt to the evolution of the market, detecting and studying the potential opportunities to create a new product and/or ensure the adaptation of current products.
• Obtain market intelligence reports and advise sales leads to technical sales specialists.
• Oversee collection of information directly or indirectly related to all products so as to propose areas of development (market analysis, evolution, competitors’ activities, etc.
• Manage relationships with key partners.
• Workforce training on product usage.
• Regular benchmark TB offerings of other banks to ensure competitiveness
• Periodically analyze product performance by customer segment/location/BU etc and take appropriate action.
• Work closely with Sales teams, TB Solutions Delivery team and Operations to develop and enhance products.
• Assess demand in the market for products to determine the need to produce or enhance products.
• Plan out how to efficiently roll out and implement product schemes.
• Support Product Sales when announcing new changes in products.
• Conceive products in relation with Risk, Finance, Operations and Legal and Compliance.
• Work with marketing team to define most suitable media plan (type of media, period, frequency, etc.) to create awareness of new and existing products.
• Monitor product performance periodically and provide performance report to management based on results obtained vs. targets.
• Oversee analysis of results of launching new product/development.
• Follow-up on relevant indicators (e.g., turnover, pricing, market share, etc.
• Ensure team has necessary skills and knowledge required for current and future needs

Job Requirements
Education:

• Minimum Education: First Degree in any related discipline.
• MBA or Advance Degree equivalent in Business administration, Finance or related field is an added advantage.

Experience:

• Minimum of 7 years experience in banking.

Key Competency Requirements:
Knowledge:

• Proven knowledge in relevant Transaction Banking products and related business aspects.

Skill/Competencies:

• Entrepreneurial skills.
• Strong leadership qualities.
• Excellent communication and inter-personal skills.