First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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Analyst, CoE Enterprise Application-Third Party Applications
Conduct daily routine monitoring, operation and maintenance of all enterprise risk management applications for optimal performance and ensure compliance to relevant standards
Contribute to technical requirement definition, planning, coordination and implementation of enterprise risk management applications
Assist to provide prompt and effective delivery of enterprise risk management applications to users
Assist to manage the availability and optimal Performance of enterprise risk management applications configuration, problem and incident management to ensure IT service continuity and prompt support delivery
Work with IT Application Solution developers and other stakeholders to ensure new applications meet the bank’s operational standard.
Participate in the User Acceptance Test to ensure changes to enterprise risk management applications in the production environment meets operational standard
Collaborate with Information Security Operations Department to ensure that all the identified bank’s enterprise risk management applications vulnerabilities are remediated appropriately
Engage in timely resolution of all service requests logged on Helpdesk platform in line with agreed SLA and operations of IT in meeting the objectives of the bank
Assist with application analysis, troubleshooting and evaluation on system resource requirements necessary to maintain optimal service levels
Fulfil service requests and perform routine maintenance and support activities for enterprise risk management applications
Assist to monitor and ensure proper tracking of expiration of application certificates as it relates to enterprise risk management applications
Participate in the bank’s business continuity testing of critical products and services as it relates to enterprise risk management applications
Assist with closing of all internal and external audit exceptions as it relates to all enterprise risk management applications
JOB REQUIREMENTS
Education
Minimum of a first degree in computer Science or related courses
Gmail
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