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Zone Operations Manager (Head of Zone Administration - FTZ)
The Zone Operations Manager is responsible for the overall management and administration of Zone operations. The role provides leadership oversight, ensures regulatory compliance, supervises personnel, and serves as the primary operational representative of the Zone.
Responsibilities
Overall management of Zone operations
Supervision of Zone personnel
Regulatory and customs liaison
Oversight of licensing and compliance functions
Escalation management
Strategic development and investor growth oversight
Policy implementation and enforcement
The Zone Operations Manager serves as the primary operational representative of the Zone
Requirements
Bachelor’s degree in Business Administration, Law, Public Administration, Management, or a related discipline (Master’s degree is an added advantage)
Minimum of 7 years’ relevant professional experience, with demonstrated leadership exposure
Compulsory prior experience working within a Free Trade Zone environment
Strong knowledge of Free Trade Zone regulations, licensing frameworks, customs procedures, and compliance requirements
Proven experience liaising with regulatory authorities, customs, and government agencies
Demonstrated ability to supervise teams and manage cross-functional operations
Strong understanding of policy implementation and operational governance
Excellent strategic planning, stakeholder management, and escalation handling capabilities
Strong written and verbal communication skills
High level of integrity, professionalism, and decision-making ability
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