Zone Operations Manager (Head of Zone Administration - FTZ) at T.O.N Corporate Services

About the job

• The Zone Operations Manager is responsible for the overall management and administration of Zone operations. The role provides leadership oversight, ensures regulatory compliance, supervises personnel, and serves as the primary operational representative of the Zone.

Responsibilities

• Overall management of Zone operations
• Supervision of Zone personnel
• Regulatory and customs liaison
• Oversight of licensing and compliance functions
• Escalation management
• Strategic development and investor growth oversight
• Policy implementation and enforcement
• The Zone Operations Manager serves as the primary operational representative of the Zone

Requirements

• Bachelor’s degree in Business Administration, Law, Public Administration, Management, or a related discipline (Master’s degree is an added advantage)
• Minimum of 7 years’ relevant professional experience, with demonstrated leadership exposure
• Compulsory prior experience working within a Free Trade Zone environment
• Strong knowledge of Free Trade Zone regulations, licensing frameworks, customs procedures, and compliance requirements
• Proven experience liaising with regulatory authorities, customs, and government agencies
• Demonstrated ability to supervise teams and manage cross-functional operations
• Strong understanding of policy implementation and operational governance
• Excellent strategic planning, stakeholder management, and escalation handling capabilities
• Strong written and verbal communication skills
• High level of integrity, professionalism, and decision-making ability