Welfare and Learning Officer at PZ Cussons

Responsibilites
Benefits Administration:

• Administer employee benefits such as health insurance, pension contributions, and leave management
• Liaise with third-party providers (HMOs, insurance firms, pension fund administrators)
• Group Life, Accident Claim, Life Insurance, Liaise with NSITF 
• Conduct periodic benefits surveys to ensure competitiveness in the market

Employee Welfare:

• Implement employee wellness and welfare programs (healthcare, work-life balance, mental health support, etc.)
• Coordinate social and team-building events (e.g., end-of-year parties, birthdays, staff retreats)
• Manage staff grievance procedures related to welfare issues and escalate when needed
• Ensure a safe and conducive work environment, liaising with facility and safety teams
• Maintain up-to-date welfare policy documents and ensure compliance with labor laws.

Rewards and Recognition:

• Manage employee reward and recognition frameworks (bonuses, LSA, BEST Awards, etc.)
• Monitor and evaluate the effectiveness of rewards programs and suggest improvements
• Implement monthly, quarterly, and annual recognition programs.

Employee Engagement:

• Support surveys and feedback initiatives to measure employee satisfaction
• Recommend interventions to improve morale and reduce turnover
• Serve as the liaison between staff and management for nondisciplinary concerns.

Learning program coordination and administration:

• Provide administrative and logistical support for all training programs, workshops, and onboarding sessions.
• Help maintain accurate training records, update employee development plans, and manage the company's Learning Management System (LMS).
• Work with line managers to track and monitor employee progress during training.
• Coordinate with external training providers and internal subject matter experts as needed.

Reporting & Compliance:

• Prepare monthly reports on welfare activities and employee participation
• Track and analyze reward data to ensure ROI and alignment with HR strategy
• Ensure all programs comply with Nigerian Labour Law and company policies
• All other activities as required.