Web Development Administrator at Eat'N'Go Limited

Job Description

• Create and manage web-based ordering platforms (desktop and mobile) ensuring they are fast, user-friendly, and scalable.
• Collaborate with marketing and product teams to enhance online menu displays, promotions, and user flows.
• Improve website performance, load speed, and responsiveness to ensure seamless customer ordering experiences. 
• Continuously test and implement features to improve conversion rates and reduce cart abandonment.
• Develop and maintain secure integrations with multiple payment platforms, ensuring PCI compliance.
• Implement systems that support multiple store locations, real-time order routing, and inventory tracking.
• Manage location-based services (LBS) for accurate delivery and pickup options.
• Oversee hosting, servers, and cloud platforms (AWS, Azure, or GCP) to support peak traffic during promotions.
• Implement load balancing and caching mechanisms to ensure website uptime during high-volume campaigns.
• Integrate the web platform with internal systems (e.g., POS, CRM, ERP) and third-party delivery aggregators (Glovo, Chowdeck etc.).
• Manage Progressive Web Applications (PWAs) and ensure cross-platform compatibility for Android, iOS, and web-based systems. • Implement and monitor analytics tools (e.g., Google Analytics, Hotjar) to track user behavior and identify areas for improvement.
• Provide insights on order trends, website performance, and promotional effectiveness.
• Maintain SSL certificates, firewalls, and secure coding practices to safeguard customer data.
• Conduct regular security audits, monitor vulnerabilities, and apply patches Ensure compliance with NDPR, GDPR and other relevant data privacy regulations.
• Implement and support web-based promotional campaigns, banners, and limited-time offers (LTOs).
• Manage landing pages and microsites for targeted marketing efforts.
• Optimize websites for search engines (SEO) and local search (store-level SEO).
• Update and manage digital content on the company’s website, ensuring promotions and product information remain accurate.
• Develop and support integrations with marketing automation tools (e.g., Mailchimp, Salesforce Marketing Cloud) for email and app-based push notifications.
• Troubleshoot technical issues for internal teams, stores, and customers related to the web platform. 
• Research and recommend emerging web technologies and solutions to enhance the company’s digital presence and operational efficiency.
• Monitor and integrate customer feedback systems to improve user satisfaction and address issues

Qualifications

• Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience)Proficiency in front-end technologies: HTML5, CSS3, JavaScript, React.js, Angular, or Vue.js Experience with back-end technologies: Node.js, PHP, Python, Java, Ruby, or ASP.NET 
• Familiarity with databases: MySQL, MongoDB, PostgreSQL, or similar.
• Experience with CMS platforms like WordPress or Drupal. 

JOB DESCRIPTION

• Proficiency in version control systems like Git. 
• Strong knowledge of website hosting, DNS, and server configurations.
• Minimum 3-5 years of experience in website development, administration, and maintenance. 
• Strong understanding of web security protocols (SSL, firewalls, etc.).
• Familiarity with SEO principles and website analytics (Google Analytics).
• Problem-solving skills with a strong attention to detail.
• Ability to work in agile, collaborative environments.