Waiter/Waitress at DEDA Hospital

JOB RESPONSIBILITIES:

• Prepare tables by setting up linens, silverware, and china.
• Greet and escort customers to their tables
• Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Take accurate food and drinks orders, using a POS ordering software,regular order pad, or by memorization.
• Communicate order details to the Kitchen Staff
•  Serve food and drinks.
• Up-sell additional products when appropriate.
• Deliver checks and collect bill payments
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with the Head Cook to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations.
• Provide excellent customer service to guests.

JOB REQUIREMENTS:

• 1 year Proven work experience as a Waiter or Waitress.
• Minimum of OND with a flare for kitchen services.
• 1 year Hands-on experience with cash register and ordering information system.
• Basic math skills.
• Attentiveness and patience for customers
• Excellent handwriting.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills
• Team spirit
•  Extremely high personal hygiene, hair, teeth, fingernails, etc, and attractively dressed or possibly in uniform.
•  Flexibility to work in shift
• High school diploma; food safety training is a plus
• Experience with developing a constructive working and interpersonal relationships with colleagues and customers
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Active listening 
• Good physical condition
• Customer-centric.