Waiter at Prime Chinese

Job Description

• We are looking for a skilled Waiter to take orders and deliver food and beverages to our customers. The right Waiter uplifts the dining experience for customers.
• We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
• Waiter responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties.
• If you are able to perform well in fast-paced environments, we would like to meet you. To be a successful Waiter,you should be polite with our customers and make sure they enjoy their meals.
• You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter duties may require working in shifts and during weekends and holidays.
• Ultimately, it is the duty of our Waiters to provide an excellent overall dining experience for our guests.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests.

Requirements

• High school diploma; food safety training is a plus
• 2 - 3 years work experience.
• Proven work experience as a Waiter
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts.