At FMR Agency we have unique and creative solutions that meet the clients expectations not only by realizing the clients business objectives, but particularly by our strict adherence to the ethical principles of public relations, we always search for opportunities beyond the agreed communications and the business objectives, we address special needs in other to find unique and tailored solutions through creative approaches.
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The Visa/Tour Consultant is responsible for assisting clients with visa processing, providing travel advice, and designing personalized travel packages.
This role requires excellent customer service, knowledge of visa regulations, and experience in the travel industry.
Key Responsibilities
Assist clients with visa applications for various countries, ensuring compliance with visa regulations and documentation requirements.
Provide accurate and timely advice on visa processes, travel restrictions, and entry requirements.
Stay updated with changes in visa rules and travel policies to provide up-to-date information to clients.
Coordinate and manage tour bookings, including flights, accommodation, and local transportation.
Design customized travel packages according to client preferences, budgets, and timeframes.
Maintain relationships with travel agents, airlines, and embassies to ensure smooth visa processing and tour coordination.
Manage payment processes, invoicing, and follow up on client bookings and inquiries.
Address client issues and provide solutions to travel-related problems or last-minute changes.
Maintain records of clients’ travel details, visa applications, and tour arrangements.
Provide support in marketing travel packages and services to potential customers.
Requirements
Interested candidates should possess a relevant qualification with 1 - 3 years experience.
Proven experience as a Visa Consultant or in the travel/tourism industry.
In-depth knowledge of visa application processes for various countries.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in using travel management software and online visa application portals.
Attention to detail and ability to work under pressure.
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