Visa and International School Admission Processing Officer at Insight Tours & Travels

Responsibilities

• Manage the end-to-end process of visa application. Successfully fill & process Tourist, Business, Student, Medical visa applications and insurance.
• Handle Admission processing into Colleges/Universities Abroad. Advise potential students on education opportunities overseas, explain about colleges/universities, courses and their options.
• Ensure clients submit all the required documents and information needed for processing their admissions and applications. Follow Up for additional documents required.
• Building and maintaining relationships with clients and key stakeholders within the Organization.
• Proactively update/ advise registered clients on evolving Immigration laws and processes.
• Ensure that all organization's policies are followed in both written and verbal relations with Clients.
• Oversee coaching, mock interviews and advisory services to clients in preparation for application appointments.
• Ensure timely submission and collection of client visa applications.
• Continually research and be abreast of different Countries’ Visa Application process and requirements.
• Assist Sales, Product Development, Research and Social Media Unit with information and professional advice when required.
• Direct potential leads to the sales team and follow up on progress.
• Continually Inform Clients about other services the Organization offers.
• Establish working relationship with different embassies in order to have updated information and special treatment of visa applications.

Minimum Job Requirements

• Education/Certifications: BSc in Business Administration, International Relations, Social Sciences or any related discipline with a minimum of Second class Lower (2:2).
• Experience: 2 years’ work experience in related field.
• Prior and Good knowledge of Tourist, Business, Student, Medical Visa processing and Overseas schools Admission processing to Canada, USA, UK, South Africa, Dubai, Australia, New Zealand, Schengen & European countries, African Countries and other destinations.
• Possess good contact base with other visa assistance professionals, travel agencies and tour companies (Local and International).
• Proficiency in MS Office and knowledge of operating standard office equipment.
• Excellent verbal communication, presentation, negotiation, command of English and management skills.
• Excellent Research & Feedback skills.
• Excellent use of initiative and proactive approach in delivering tasks.
• Problem-solving attitude.
• A customer-oriented attitude.
• Ability to work well with a team.
• Effective coordination skills.
• Passion to Learn and Grow.