Verification, Collection and Recovery Agents at Altara Credit Ltd ("Altara”)

Job Details

• Reviewing all required documents against preset criteria regarding approval
• Verification of expected customer’s addresses
• Submission of verified customer’s addresses within the stipulated turnaround time (TAT)
• Ensure accurate data on customer addresses verified.
• To conduct physical visit to customer’s business and/or residential addresses for verification
• Ascertain the authenticity of certain facts
• Preparation of verification feedback report upon conclusion of verification.
• Responsible for preparing, scanning and validating of documents into verification systems
• Carry out other deliverables as assigned by Team Lead

Job Requirements

• OND in Business Administration, Finance, Accounting or any related discipline
• Minimum of 1 years’ experience in collections / Recovery in a consumer finance company, microfinance or bank
• Excellent written and face interpersonal, communication and persuasion skills
• Strong mathematical skills
• Commitment to achieving performance goals
• Knowledgeable in Microsoft office tools including MS Excel, Word and power point
• Strong analytical, organizational and attention to details
• Great at time management, multitasking and prioritizations skills.

Skills Required:

• Analytical skills
• Negotiation skills
• Innovative skills
• Persistency
• Ability to take initiative
• Ability to work with stress and under pressure.