Travel / Visa Consultant at VIP Express Tourism Limited

Job Description

• We are looking for a Travel / Visa Consultant to join our company to help create and organize trips for our clients.
• Giving the needed Visa Assistance to clients, you will be required to interact with our clients and guide them towards selecting the best travel package to suit all of their requirement in alignment with VIP Express Tourism travel package, membership level, calendar and resort availability.
• Your contributions will impact our company as well as the satisfaction of our customers and drive profits.

Responsibilities

• Help clients identify their ideal travel package based on their suggests and requirements.
• Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc.
• Regularly maintain a good relationship with our customers.
• Provide end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary.
• Provide all relevant and essential information to the tourists regarding their travel like guides, itinerary, brochures, and maps.
• Sell the appropriate travel/ tour package to the right customer.
• Negotiate any customizations or modifications requested and accommodate to the best level possible.
• Resolve any problem that arises regarding the trip for the customer.
• Regularly update a database containing client details and their travel information.
• Ensure this data is secured and handled appropriately.
• Reach the sales and revenue targets.
• Stay up to date on domestic and international travel trends.

Requirements

• Bachelor’s Degree in Travel and Tourism, Hospitality, Business or any relevant field.
• Prior experience as a travel agent is compulsory – at least 5 years.
• Knowledge of visa requirements for various countries.
• Strong knowledge of traveling software and procedures.
• Basic computer skills and software like MS Office & Microsoft Excel and relevant reservations software.
• Multilingualism is an advantage.
• Excellent communication and people skills.
• Efficient negotiation and sales skills.
• Up to date with domestic and international travel trends and restrictions.
• Well read on the rules and regulations of tourism.
• Ability to work with less or no supervision.