Transaction Trainee - Bank Teller at Septagus Consulting

Job Summary

• We are looking for a reliable Bank Teller who will be responsible for processing transactions accurately while providing excellent customer service.
• The ideal candidate will have strong attention to detail, the ability to handle cash responsibly, and a commitment to maintaining confidentiality.

Key Responsibilities

• Process customer transactions including deposits, withdrawals, transfers, and loan payments accurately and efficiently.
• Provide information about bank products and services to customers while identifying opportunities for cross-selling additional services.
• Maintain cash drawer accuracy by balancing cash at the beginning and end of each shift.
• Assist customers with account inquiries, resolving issues promptly while ensuring compliance with bank policies.
• Uphold security protocols by monitoring transactions for suspicious activity or fraud attempts.
• Collaborate with team members to achieve branch goals related to sales performance and customer satisfaction.

Required Skills and Qualifications

• BSc (not less than 2:2) / HND (not less than upper credit)
• Previous experience in banking or financial services is highly desirable.
• Excellent numerical skills with strong attention to detail.
• Strong interpersonal skills with the ability to communicate effectively with customers from diverse backgrounds.