Ticketing and Reservation Officer at Bridgegap Consults Limited

REQUIREMENTS:

• Make Reservations / Bookings for Customers, Issuing flight tickets
• Make Ticket Booking, Quote Fare, and send directly to Customers or as directed.
• Arrange Reservations and Routing for Passengers at Request or as directed.
• Inform Clients of Essential Travel Information, such as Travel Times.
• Answering questions regarding dates, prices, and availability of flights.
• Helping passengers and customers with inquiries regarding changes or cancellations; and promoting special offers.
• Using computer reservation systems to check availability.
• Determines whether space is available on Travel Dates requested by the Customer.
• Educate and Enlighten Customers on the New and Existing Products of the Company.
• Follow up on inquiries and convert them to Sales.
• Keep Informed of Business Changes that affect the Ticketing Area.
• Sell travel products.

REQUIREMENTS 

• Minimum of an OND qualification.
• Proficiency in the use of any two of the 3 GDS is a must, especially Amadeus & Galileo
• Experience in tour packaging is a plus
• Minimum of 2 years of ticketing experience
• Strong Analytical skills
• Certification in Travel and Tourism is a plus
• Excellent written and verbal communication skills.
• A positive attitude and a growth mindset.