Jobs at Mixta Nigeria

Key Responsibilities

• Developing innovative sales strategies to achieve sales goals.
• Identifying potentials customers through networking initiatives, cold-calling, and email communications.
• Implement Global Sales target by setting personal sales target with line manager so as to achieve set targets.
• Evaluate sales results and create sales report before Sales and Marketing Director.
• Collect inquiries, complaints and customers and handle appropriately.
• Coordinate with legal and finance department within the Group to ensure strict compliance to regulations (external and Internal).
• Conduct weekly and monthly reports to senior management on sales targets, enquiries and clients’ feedbacks.
• Ensure collections of sales proceeds in a timely and efficient manager.
• Preparing and delivering sales presentations to potential and existing customers.
• Researching competitors’ products, pricing and product success and advising management on innovation measures to foster sales.
• Resolving customer complaints in a timely and professional manner to maintain customer loyalty.
• Supporting the commercial strategy team in working with PMIs to collaborate on home acquisition financing products for Mixta customers.
• Support the mortgage team in credit profiling, and the development and application of a list of criteria that will allow Mixta to adequately profile and pre- qualify customers for alternative financing products e.g. rent to own, housing solution fund, NHF etc.

 Educational Qualification

• Bachelor’s degree (or equivalent), preferably major in Marketing or Business Administration focusing on marketing/sales.
• 3-5 years of experience in real estate sales, especially in Domestic Market.
• Certified Sales Professional (CSP) certification is an added advantage.

Skills:

• Understand the real estate market and needs of domestic customers.
• Familiar with the country real estate brokerage market.
• Understand the business/sales strategies of Mixta, and of real estate industries.
• Should possess strong communication skills, including the ability to communicate both in the regional language of focus country as well as English.
• Access to PMIs relationships and ability to develop a strong and healthy pipeline of leads for real estate sales through the Primary Mortgage Institution market segment and customer base.
• Strong negotiation and consultative sales skills.

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Position Overview

• Overseeing and managing the taxes for the Group (Associated Companies) providing support/guidance to subsidiaries and Nigeria.

Key Responsibilities

• Developing Tax strategies.
• Tax Compliance.
• Identify and mitigate Tax Risks.
• Oversee preparation of Tax schedules (payments).
• Attend and respond to any tax audits within the group.
• Manage external and internal stakeholders on tax matters.
• Monthly and Annual Tax Filing.
• Other statutory schedules e.g Pension.

Qualifications

• B.Sc Degree in Accounting or other related disciplines.
• 5-7 years of similar experience, preferably in a similar role, preferably from tax firm, FIRS/LIRS.
• Membership qualification with professional bodies – ICAN, CITN and any other suitable affiliates.

Key Skills:

• Appreciable knowledge of Nigerian tax environment and current issues.
• Technical knowledge of tax law, tax code and compliance regulations.
• Appreciable knowledge of accounting principles.
• Good communication, leadership, problem-solving and analytical skills.

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Position Overview

• To lead the strategic direction and daily execution of Contact Centre and Experience Centre operations, ensuring excellent service delivery, efficient complaints resolution, and high-performance frontline teams.

Key Responsibilities

• Develop and implement Contact Centre and Experience Centre service operations strategy.
• Drive improvements in First Contact Resolution (FCR), Average Handling Time (AHT), call quality, and customer responsiveness.
• Design and implement call quality assurance and performance monitoring frameworks.
• Analyze Contact Centre service trends and collaborate with resolution partners to identify root causes of complaints and implement service improvement actions.
• Lead service recovery frameworks and escalation control processes.
• Prepare and submit weekly and monthly service operations performance reports.
• Oversee daily Contact Centre operations and Experience Centre service delivery.
• Ensure all complaints are logged, acknowledged, investigated, and resolved within the agreed SLA.
• Supervise CRM operational usage for case logging, escalation tracking, and closure compliance.
• Supervise frontline adherence to SOPs and escalation protocols.
• Plan, assign tasks, and provide day-to-day directions to direct reports.
• Conduct performance reviews, coaching, and continuous improvement sessions for frontline teams.
• Ensure effective operational use of the CRM to support customer engagement and service deliver.

Qualifications
Education:

• Bachelor’s degree in Project Management, Architecture,  Engineering, Construction Management, or related field.
• Postgraduate training or certifications in project management are an advantage.

Experience:

• Bachelor’s degree (minimum).
• 5–8 years of experience in Customer Experience / Contact Centre Operations.
• 2–3 years in a supervisory or leadership role.
• Real estate or service-intensive industry experience is an advantage.

Skills:

• Leadership and people management.
• Strong verbal and written communication.
• High emotional intelligence.
• Service analytics and reporting.
• Problem-solving and decision-making.
• CRM operational proficiency.
• Ability to work under pressure.

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Position Overview

• The Facility Management Accountant is the financial anchor for Mixta's operational estates.
• Handling the financials for currently three functional estates —this role requires a highly organized professional.
• The successful candidate will not only manage day-to-day inflows and outflows (service charges, power vending) but will also be tasked with clearing historical accounting backlogs, developing tailored Charts of Accounts (COAs), and ensuring complete financial transparency for both Mixta Management and the funding Estate Homeowners/Resident Associations.

Key Responsibilities

• Develop, implement, and maintain a tailored Chart of Accounts (COA) for the Facility Management unit, ensuring accurate tracking of diverse FM headings with a critical focus on monitoring power expenditure.
• Prepare and present comprehensive Income & Expenditure reports on a Monthly, Quarterly, and Annual cadence to both internal Mixta management and external Estate Resident Associations.
• Aggressively manage, reconcile, and clear historical accounting backlogs, including the immediate financial setup and COA preparation for all estate locations.
• Ensure daily tracking and reportage of all money collections from the Estates via service charge, power token vending, surcharges and others.
• Generate rapid, accurate reports detailing service charge arrears, clearly identifying payment compliance and defaults by residents to support the recovery team.
• Provide detailed financial records of each apartment in the Estate and prepare Timely and Accurate Management Account.
• Prepare reports of power token vended and Nil reports for each apartment in the Estate.
• Provide monthly reports of Income & Expenditures of the Estate.
• Manage the end-to-end accounts payable and accounts receivable cycles across multiple estate sites simultaneously.
• Ensure all Bank Accounts are reconciled to books in a timely manner for all service charge payments.
• Ensure all intercompany reconciliations are delivered and reconciling items are treated.
• Receive, Track, documents and recognize and initiate process for settlement of all invoices due and payable by Estate Facility Management Activities.
• Documents record of Estate Facility Management Assets and Liabilities.
• Prepare budget and forecast of the financial activities of the Estate Facility Management.
• Data Entry Accuracy: Maintain 98–100% accuracy in all cost-related data entries.
• Timeliness: Complete assigned reporting and documentation tasks within agreed timelines.
• Invoice Matching Accuracy: Achieve 98–100% accuracy in matching purchase orders, deliveries, and invoices.
• Treasury Record Accuracy: Ensure discrepancies in daily records are flagged immediately for review.
• Compliance: Adhere to 100% of internal cost control procedures and filing protocols.
• Reporting Cadence: 100% on-time delivery of Monthly, Quarterly, and Annual reports to Resident Associations without material errors.
• Backlog Clearance: Complete the reconciliation and clearance of assigned historical accounts within the first 60 days.

Qualifications

• HND/BSC or equivalent qualification in Accounting, Finance, Business Administration, or related field.
• 5–7 years of progressive accounting experience, with at least 2 years dealing with complex reconciliations, multi-entity reporting, or facility management accounting.
• ACA, ACCA, or equivalent will be added advantage.

Key Skills:

• Good numerical and analytical skills.
• Advanced proficiency in Microsoft Excel and mandatory, demonstrable experience using Financial ERP software, specifically SAGE.
• Exceptional stakeholder management and presentation skills, with the ability to confidently defend financial reports to homeowner associations.
• Proven experience in clearing financial backlogs and structuring general ledgers/Charts of Accounts from scratch.
• High emotional intelligence and resilience required to manage external Resident Associations.
• Strong attention to detail and accuracy in data entry.
• Good organizational and time management skills.
• Ability to work collaboratively in a team environment.
• Willingness to learn and take on new tasks as assigned.

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Position Overview

• We are seeking a meticulous and experienced Financial Planning Specialist responsible for building and maintaining detailed financial models, performing variance analysis, and ensuring data integrity across financial planning systems.
• Supports the team in analysing and developing reports for assigned projects.

Key Responsibilities
Financial Planning and Analysis:

• Build and maintain detailed financial models for assigned projects using Excel and other financial planning tools.
• Update existing financial models with actual performance data and revised assumptions.
• Perform sensitivity analysis and scenario modelling to assess project outcomes.
• Review financial models for accuracy and consistency with established standards.
• Document model assumptions, calculations, and methodologies.

Data Collection and Forecasting:

• Gather financial and operational data from various departments (Sales, Operations, etc.).
• Validate data accuracy and completeness, investigating and resolving discrepancies.
• Analyze historical data to identify trends and patterns for forecasting.
• Support the development of project budgets and forecasts.
• Maintain databases of historical performance metrics and assumptions.

Financial Reporting:

• Prepare monthly/quarterly financial performance reports for assigned projects.
• Create clear and concise presentations of financial analysis for management review.
• Generate standard and ad-hoc reports as requested by team leadership.
• Ensure reports are delivered according to established timelines.
• Design and update reporting templates to improve efficiency.

Variance Analysis:

• Compare actual project performance against budgeted figures.
• Identify significant variances and investigate root causes.
• Document explanations for variances from stakeholders.
• Track and report on key performance indicators.
• Suggest potential corrective actions based on variance analysis.

Project Support:

• Participate in project review meetings to provide financial insights.
• Support the development of business cases for new initiatives.
• Assist in financial evaluation of project alternative.
• Maintain project documentation and files.
• Collaborate with cross-functional teams to gather required information.

Data Management:

• Ensure data integrity in financial planning systems.
• Maintain organized records of all financial analyses and reports.
• Document processes and procedures for financial planning activities.
• Support process improvement initiatives.
• Keep track of version control for financial models and reports.

Team Support:

• Assist senior team members with complex analyses and special projects.
• Contribute to the development of best practices and standards.
• Help prepare materials for management presentations.
• Support knowledge sharing within the team.
• Flag potential issues or concerns to team leadership promptly.

Deliverables

• Accurate financial models for assigned projects.
• Regular financial reports and analysis.
• Data analysis and supporting documentation.
• Variance analysis reports.
• Customized financial reports and presentation.

Time Allocation:

• Financial Analysis: 50%
• Report Preparation: 25%
• Data Collection and Management: 15%
• Administrative: 10%

Qualifications
Education:

• Bachelor's Degree in Finance, Accounting, or related field.

Experience:

• 2-5 years of experience in financial analysis or planning.

Professional Certification:

• Pursuit (ACCA/CFA) would be an advantage.

Key Skills:

• Strong analytical skills with attention to detail.
• Proficiency in financial modelling and analysis.
• Advanced Excel skill.
• Good understanding of financial concepts.
• Ability to work effectively in a team environment.
• Strong written and verbal communication skills.

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Key Responsibilities

• Maintaining a safe environment with proper lighting, signage, and disability access.
• Drafting and updating emergency plans and evacuation procedures.
• Overseeing security, fire prevention, and other safety systems.
• Scheduling regular building maintenance and janitorial services.
• Contracting professionals for repairs as needed.
• Ensuring that occupants are provided with proper utilities.
• Developing & monitoring of building maintenance budgets.
• Develop and implement a maintenance schedule.
• Arranging for building improvements.
• Overseeing contractors and inspecting completed jobs.
• Supervising grounds staff.
• Hiring contractors as needed to maintain, repair, or improve the property.
• Evaluating contractors' performance and providing direction and correction to ensure proper maintenance of the building.
• Resolving complaints, problems, and requests from building tenants.
• Assisting with emergency response and evacuations.
• Maintaining records of tenants.
• Recommends operating methods and equipment to maximize cost savings, service quality and safety.
• Manages assigned or specialized area of responsibility and provide updates to facility manager.
• Inspecting the building frequently for signs of damage or wear.
• Calculation of service charges and ensuring prompt payment by tenants.
• Any other job assigned by the Facilities Manager.

 Educational Qualification

• Minimum of a first degree or its equivalent in Estate Management, Services  Engineering, or a related discipline.
• Membership of International Facility Management Association (IFMA) or a related and recognized professional certification will be an added advantage.
• Certification in HSE or Project Management will be an added advantage.
• Minimum of 5 years' post qualification experience, of which at least 2 must have been in a related role.

Skills:
Functional Skills:

• Negotiation Skills.
• Facility Maintenance Experience.
• Understanding of Building Codes and Safety Regulations.

Soft Skills:

• Critical Thinking.
• Problem Solving.
• Detail Oriented.
• Customer Service Experience.
• Ability to Set and Meet Goals.
• Results Oriented Behaviour.
• Strong Written and Oral Communication Skills.