Territory Marketing & Customer Relations Manager at HiiT Plc

Job Description & Person Specifications

No. of Vacancies- 4 (One per Territory)

Job Location: Must be Resident in the following Cities: Abuja, Lagos, Kano, and Ibadan.

Role Summary

Management of Marketing and Customer Relations Management functions at Territory level.

Key Accountabilities:

Marketing Management Functions:

• Ability to meet Management’s set Marketing and Sales Objectives for the Territory.
• Continuous Market Trends analyzes and consequential marketing solutions to meet Sales Objectives.
• Plan and execute all Social Media Marketing Campaigns.
• Periodic Performance Measurement and Evaluation Reporting.

Customer Relations Management Functions:

• Coordinate CRM function.
• Efficient and effective Customer complaints management.
• Supervise the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.
• Managing client relationships and building excellent Brand reputation.

Core Competencies & Skills

• Must possess strong Digital Marketing skills.
• Must possess Marketing/Sales Analytical Skills.
• At least intermediate skills in the use of MS Word, Excel, and PowerPoint.
• Good written and verbal communication.
• Excellent work ethics and Integrity.
• Creativity and problem-solving Skills.

Experience and Qualifications

• Bachelor’s Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved University.
• A minimum of 2-year proven experience in Social Media Marketing in corporate environment or at a Marketing/Advertising Agency.
• A minimum of 5-year proven experience in Services Marketing at a minimum of Unit Manager Level.
• Generic understanding of the Nigerian ICT Education Sector.
• Remuneration- Very attractive with Performance Bonus opportunity.
• Age- Not older than 32years

Projected Resumption Date- Not later than 15th September 2022.