Teller at Resource Intermediaries Limited

Key Responsibilities

• Security & Compliance: Adhere to strict anti-fraud protocols, verify customer identities, and comply with bank policies and regulations.
• Administrative Tasks: Maintain accurate electronic records, scan checks, and ensure the workspace is organized.
• Transactional Services: Process deposits, withdrawals, loan payments, cashier’s checks, money orders, and foreign currency exchange.
• Customer Service & Sales: Greet customers, address inquiries, resolve issues, and refer customers to specialized staff for products like loans or credit cards.
• Cash Management: Balance the cash drawer daily, count and package currency/coins, and manage vault cash.

Required Skills and Qualifications

• Technical Skills: Proficiency in computer software and banking equipment.
• Mathematical Skills: Strong, accurate basic math and counting skills.
• Interpersonal Skills: Excellent communication and customer service skills.
• Integrity: High level of professionalism and confidentiality.
• Education: Minimum of OND Upper credit, with experience in retail or cash handling preferred.