Telesales Officer at Neohomes Limited

About the Role

• NeoHomes Limited is looking for a smart, persuasive, and target-driven Telesales Officer to engage prospective clients, follow up on leads, and convert interest into site visits and property sales.
• If you are confident on the phone and driven by results, this role is for you.

Role Summary

• The Telesales Officer is responsible for engaging prospects via phone and digital channels, converting leads into qualified opportunities, and driving site visit bookings and sales conversions.
• The role requires strong persuasion skills, consistency, and a results-oriented mindset.

Key Responsibilities
Lead Engagement & Conversion:

• Contact and follow up on assigned leads promptly
• Qualify prospects based on interest, budget, and readiness
• Convert inquiries into site visit bookings and sales opportunities.

Sales Pipeline Management:

• Maintain and update lead records in CRM or tracking system
• Track interactions, follow-ups, and conversion status
• Ensure no qualified lead is unattended.

Product Knowledge & Presentation:

• Clearly communicate property features, pricing, and value propositions
• Educate prospects on investment benefits and payment plans
• Handle objections professionally and confidently.

Follow-Up & Relationship Management:

• Conduct consistent follow-ups to move leads through the sales funnel
• Build rapport with prospects to increase conversion likelihood
• Re-engage cold or dormant leads.

Collaboration with Sales Team:

• Coordinate with field sales for site visit scheduling
• Share lead insights and feedback with marketing and sales teams
• Support campaign-driven outreach.

Requirements

• Minimum of OND/HND/Bachelor’s degree in any relevant field
• 1–3 years experience in telesales, customer service, or sales
• Strong communication and persuasion skills
• Ability to handle rejection and remain motivated
• Basic knowledge of CRM tools is an advantage.

Key Competencies:

• Sales and negotiation skills
• Communication and listening ability
• Persistence and resilience
• Time management and organization
• Target-driven mindset.

What We’re Looking For:

• Result-oriented and self-motivated individuals
• Strong follow-up culture (very important)
• Ability to convert conversations into opportunities
• Resilience and a positive attitude.

What We Offer

• Competitive salary + performance incentives
• Growth opportunity in a fast-growing real estate company
• Structured and performance-driven work environment.