Telesales Officer at Ajoke Group Limited

Responsibilities 

• Make outgoing calls to customers to advise them of products and services that may be of interest to them.
• Take customer information and update it in the database as required.
• Put through relevant sales and contracts for sales of goods or services.
• Explain products and service features to clients.
• Pass on leads to the outbound sales team if applicable.
• Upsell and cross-sell other products that may be useful for clients.
• Understand the customers' needs and tailor the service to their needs.
• Be patient with a polite and customer-focused telephone manner.
• Update customer information such as change of address and phone number when requested to do so.
• Follow-up calls with emails if required.

Requirements

• Candidates should possess an NCE / OND qualification with 0 - 5 years experience.