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    • Telesales and Customer Care Rep at Vitalvida

    Posted: Nov 19, 2021
    Deadline: Jan 31, 2022
  • Telesales and Customer Care Rep

    Location: Lagos Island


    • Handle outgoing calls to  sell products to prospective customers or clients
    • Using scripts to provide information about product’s features, prices etc. and present their benefits
    • Obtain client information such as name, email address,  delivery address, and entering orders into CRM.
    • Influences potential customers to buy products and merchandise by following a prepared sales talk to give  product information and price quotations
    • Deal and resolve any customer complaints
    • Handle customer orders, provide appropriate solutions and upsell other products within the time limits;
    • Engage prospective leads via Whatsapp, Email, and Calls to follow-up and other social media platforms until the deal is closed.
    • Keep records of customer orders, funnel process, inventory, proof of payment with each logistics partner
    • Ensure the correct products are delivered to clients promptly.
    • Follow up with customer to ensure sales target, follow up with logistics partner so that delivery of products and remittance is done on schedule and on time
    • Meeting monthly and quarterly sales goals.


    • Interested candidates should possess a Bachelor’s Degree, HND, OND with 2 - 3 years of experience.


    • Experience in sales and providing solutions based on clients' needs.
    • Must possess excellent communication and phone skills, patience, a persuasive and persistent nature, and great typing skills
    • Ability to multitask
    • Ability to be flexible and creative in dealing with customers.

    N800,000 – N1,000,000 annually.

    Method of Application

    Interested and qualified? Go to to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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