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  • Posted: Sep 26, 2022
    Deadline: Sep 30, 2022
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    ConSol Limited, is the leading provider of Contact/Call Center services and Customer Management Solutions in Nigeria.
    Read more about this company

     

    Telesales Agent

    Location: Oshodi, Lagos
    Employment Type: Contract

    Job Duties / Responsibilities / Accountabilities

    • Contact potential or existing customers to inform them about a product or service using scripts
    • Answer questions about products or the company
    • Generate sales leads and direct prospects to sales team
    • Ask questions to understand customer requirements and close sales
    • Provide customers with needed information and support
    • Gather information from customers.
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Go the “extra mile” to meet sales quota and facilitate future sales
    • Keep records of calls and sales and note useful information
    • Consistently ensure call (outbound) quality
    • Contributes to team effort by accomplishing related results as needed.
    • Exhibiting competent product knowledge.
    • Promote good listening skills.
    • Manage length of calls.
    • Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
    • Adherence to call script and call centre policies.
    • Compile reports.

    Requirements

    • Candidates should possess an OND, HND or Bachelor's Degree with 1-3 years work experience.
    • Only candidates withtelesales experience are expected toapply
    • Candidates should be open to working night shifts.

    Salary
    N49,000 / month.

    Method of Application

    Interested and qualified candidates should send their CV to: apply@consollimited.com using the Job Title as the subject of the email.

    Note

    • Only shortlisted candidates will be contacted.
    • Only applicants living within the following axis will be considered:
      • Oshodi / Ilupeju / Mushin
      • Ilasa / Cele / Isolo / Okota / Ajegunle
      • Gbagada / Bariga / Somolu / Oworoshoki / Anthony
      • Yaba / Onipanu / Palmgroove / Fadeyi
      • Surulere
      • Maryland
      • Ojota / Ogudu / Ketu.

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