Telemarketing Associate at Club Concierge Africa

Job Summary

• The Telemarketer is responsible for turning raw leads into booked appointments for the Deck Sales team by making persuasive, informative follow-up calls.
• They report to the Deck Lead for performance accountability and to the call centre manager under Go Travel CC for administrative support and attendance tracking.

Key Responsibilities

• Call and qualify leads from OPC agents
• Book and confirm appointments for presentations
• Maintain CRM records and follow-up notes
• Meet calling and appointment targets.

Qualifications

• Certificate / Diploma in Sales, Customer Service or Communication
• 1–2 years of outbound calling or call center experience
• Previous work in tele-sales, in either travel, hospitality, insurance, real estate, or services industries.;

Key Competencies & Skills:

• Excellent phone communication and professionalism
• Objection handling and persuasive selling
• Consistency and organizational skills.
• Familiarity with CRM tools (Zoho preferred).