Telemarketer / Front Desk Administrator at Strongmas Residence Development

Job Description

• Professionally conduct telemarketing activities for Strongmas Residence and its products.
• Responsible for outbound and inbound calls
• Responsible for outbound calls to the lead generated
• Represent the brand through video content/story telling presentation
• Contacting potential or existing customers to inform them about our products using structured scripts.
• Responsible for closing deals from the outbound calls.
• Answer accurately questions about the products and/or the company.
• Asking questions to understand customer requirements and close sales.
• Write scripts or other contents for video shoots.
• Prepare and submit timely reports on daily and weekly telemarketing activities to line manager.
• Collaborate with the media team to ensure the delivery of high-quality communication materials, including videos and graphics.
• Assist the Head, Marketing & Sales to coordinate site inspections.
• Operate in the organization's best interests and uphold optimal organizational practices.
• Ensure regular attendance at official meetings.
• Contact potential or existing customers to inform them about a product or service using scripts.
• Update customer information in the database.
• Receive and resolve customer complaints from all channels.
• Meet minimum number of daily outbound calls per hour and/or minutes on phone calls.
• Book and track appointments in multiple channels.
• Keeping records of calls and discussions with prospects and note useful information.
• Other tasks as assigned by COO/Management.

Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 3 - 5 years work experience.  

Salary
N100,000 - N150,000 monthly