Tele-Collection/Debt Recovery Officer at Mwanga

Salary/Transportation & Feeding Allowance: ₦100,000 + commission on meeting recovery target

Job Summary:

We are seeking a motivated and detail-oriented Entry-Level Debt Recovery Officer to join our team. The ideal candidate will be responsible for recovering overdue loans by engaging customers professionally, negotiating repayment plans, and maintaining accurate recovery records. This role is best suited for individuals who are proactive and teachable.

Responsibilities:

• Recover overdue loans by contacting customers.
• Follow up on payment commitments and maintain accurate records.
• Advise on payment options and negotiate plans.

Requirements:

• Minimum qualification of OND/HND/B.Sc.
• 0–1 year of customer support experience (is an added advantage).
• Strong communication, negotiation, and teamwork skills.
• Good command of English.
• Proactive, teachable, and detail-oriented.
• Close proximity to Maryland is a must.