Technology Innovations Officer - NOB at World Health Organization (WHO)

Reference No: 2107020
Organisation: AF_NGA Nigeria
Grade: No grade
Contractual Arrangement: Special Services Agreement (SSA)
Contract Duration (Years, Months, Days): 6 months

Job Description
Under the overall guidance of the WHO country office representative and overall supervision of the PEP cluster lead and guidance of the M&E Officer, the innovations focal point will carry out the following specific tasks:

• Provide routine and periodic analysis, triangulation and feedback of mobile device data on Surveillance, Immunization & Logistics, Operations, Programme Management, etc., as per program requirements.
• Develop and provide capacity building and training to colleagues within WHO, and to partners, including Ministries of Health, with a focus on mHealth tools.
• In collaboration with government and partners, participate in the preparation of the annual program of work, budget and evaluation reports of the HSS, including the participation in resource mobilization activities.
• Gather requirements, facilitate development and implementation of electronic and mHealth solutions for data collection as well as data use for action as per the programmatic need of government, partners, and within WHO.
• Support documentation and archiving of EPI activities in compliance with UN policies and procedures on data security, confidentiality and protection
• Support M&E and WHO accountability framework implementation.
• Manage websites and platforms for mobile data archiving, review and visualization, including Geospatial analysis.
• Provide first level ICT and server management support for onsite server infrastructure as well as coordinate downstream ICT and helpdesk support to end-users of mHealth tools.
• Represent WHO as needed in meetings and conferences where data are presented or discussed.
• Perform other activities as required by WHO Representative.

Key Performance Indicators (KPI): 

• The following key performance indicators will be monitored to assess the contribution of the incumbent towards the overall assignment objective.
• Support for DHIS2, RI SMS and similar electronic / mHealth project planning, operationalization and optimization
• Support for electronic and mHealth tools development, dashboard development and data use
• Website and platform administration, user account and profile management
• Daily SMS gateway management, server monitoring and issues resolution/escalation
• Weekly Server monitoring reports
• Monthly mobile device data feedback
• SitRep, reports, minutes and feedback on programs, projects, training and services supported.

Cross-Cutting Tasks:

• Design and implementation of electronic and mHealth data collection tools
• Capacity building on electronic / mHealth innovations
• Maintain an up to date archive for information products.

Education Qualifications
Essential:

• Bachelor's Degree in Computer Science, Engineering, Software Development, Monitoring & Evaluation.

Desirable: 

• Master’s Degree in Computer Science, Engineering, Management, Monitoring and Evaluation, with additional training on DHIS2, mHealth tools development and business intelligence and analytics tools.
• Project management certification will be an added advantage

Experience:
Essential:

• At least 5 years experience in health-related data management.
• Experience in quality collection, analysis, dissemination, and use of health information for program planning and management.
• Experience in database development, electronic and mHealth tools development, ICT and server management.

Desirable:

• Experience in the rollout and implementation of mHealth tools for data collection and quality improvements.

Competencies:

• Producing results;
• Fostering integration and teamwork
• Ensuring the effective use of resources
• Building and promoting partnerships across the organisation and beyond
• Promoting WHO’s position in health leadership

Functional Skills and Knowledge (Describe skills and knowledge specific to the post):

• Excellent computer skills
• Ability to organize and provide training for programs and data managers
• Ability to work effectively with colleagues and partners at national and international levels
• Ability to provide leadership and monitor progress
• Computer software program proficiency including MS Word, Excel, PowerPoint, Access database, Power BI, EPI Info, ODK, Google Apps, DHIS2, ArcGIS, Windows Server, Ubuntu Server, App/platform integration
• Willingness and ability to travel extensively in Nigeria. 

Languages:  

• Excellent knowledge of English    

Other Skills (e.g. IT): 

• Expert knowledge of statistical application programs (EPI INFO, SPSS, STATA etc.), mHealth tools (ODK, Kobo Collect, etc.), BI and Analytics suites (PowerBI, Tableau, etc.) and mapping programs (ArcGIS, QGIS etc.).