Team Member, Global Batch Operations at United Bank for Africa (UBA)

Job Objective(s)

• To process EOD/EOM/EOY run on Finacle Finnone and Business Direct.
• Ensure smooth running and availability at all times.

Duties & Responsibilities

• Process EOD/EOM/EOY run on Finacle, Finnone and Business Direct.
• Ensuring smooth running and availability of Finacle services for UBA Nigeria and African subsidiaries.
• Ensure that ALL Finacle and CSIS services are up and running at all times.
• Ensure Finacle test server uptime.
• Ensure resolution of EOD/EOM related issues.
• Escalate critical failures to level supervisors and consultants for prompt resolution.
• Processing and review of account maintenance and interest booking & application run on Finacle.
• Scheme parameter set up, review and modification.
• perform Day-to-Day Finacle support function and issue resolutions.
• Perform root cause analysis of issues.
• Ensure Daily Generation and rendition of MT940 statement on daily basis for critical customers e.g. MOBIL, DANGOTE, IATA, TOTAL, NBC, and others in the UBA group within the agreed SLA.
• Generation of Financial reports.
• Ensure daily generation and transmission of E-statements to subscribers.
• Ensure periodic service maintenance is carried out to improve the performance of Finacle.
• Ensure prompt monitoring system utilization while running batches
• Monitor stand-in servers during batch processing and System maintenance.

Minimum Educational Qualification

• First Degree in Computer Science or any related field.
• Minimum of 2 years work experience required

Knowledge & Skills Required:

• Good knowledge of Banking
• Finacle Administration
• Knowledge of SQL
• Knowledge of Bank policy and best practices
• UNIX skills
• Reporting skills.