Team Lead, Monitoring and CCTV Surveillance at EFL Limited

Job Summary

• The Team Lead for Monitoring and Surveillance will oversee the terminal's security operations through effective use of surveillance technology, ensuring compliance with safety regulations and minimizing security risks.

Key Responsibilities

• Oversee 24/7 monitoring of the terminal’s security using an advanced CCTV system, ensuring continuous surveillance of all sensitive areas.
• Identify, assess, and report potential security threats, unauthorized activities, and breaches within the terminal and nearby vicinity.
• Ensure constant vigilance and proactive threat detection through careful monitoring of live feeds and recorded surveillance footage.
• Regularly inspect the functionality of all CCTV cameras and surveillance equipment; promptly escalate any technical issues to the maintenance team or relevant authorities.
• Maintain detailed records of incidents, including any suspicious activities, unusual movements, or structural compromises such as breaches in perimeter fencing.
• Manage and secure CCTV footage, ensuring that recordings are archived and retrievable for a minimum of 30 days, with regular checks to confirm that all systems are functioning correctly.
• Supervise a team of surveillance operators, ensuring adherence to operational protocols and providing guidance and training as needed.
• Collaborate closely with the security team and emergency services to report incidents or coordinate responses to potential threats.
• Ensure proper maintenance and calibration of surveillance equipment, coordinating repairs or replacements when necessary.
• Prepare daily, weekly, and incident-specific reports for the management team, highlighting any security concerns or operational gaps.

Requirements

• Bachelor's Degree or HND in Security Management, Engineering, Computer Science, or a related field from a reputable institution.
• Minimum of 3-5 years of experience in security monitoring, CCTV operations, or maintenance, preferably within a high-security facility such as a port, bonded terminal or logistics.
• Proven experience managing surveillance teams and handling large-scale monitoring operations.
• Strong attention to detail, with the ability to observe and recall critical incidents or anomalies.
• Excellent report writing and incident documentation skills.
• Good communication and coordination skills, especially in high-pressure situations.
• Ability to work collaboratively with other departments, including IT, security, and logistics teams.
• Familiarity with maintaining and troubleshooting CCTV equipment and other security systems.
• Proficiency in using surveillance software and systems, with basic technical knowledge of CCTV setups.
• Ability to handle confidential and sensitive information with discretion.
• Ability to work in a fast-paced environment and manage multiple priorities.