Fresh Jobs at Nolla Fresh and Froozen Limited

Team Lead - Food and Produce Retail Operations

The recruiter is a Group of companies diversifying her operations by setting up retail outlets and thus seek the services of an experienced outgoing Manager for the operations of the retail division as the Team Lead - Food and Produce retail operations  

The successful candidate will ultimate be responsibility for safeguarding the financial success of the operations of this division of the company and ultimately become the General Manager in future.

The role has a strong service element, as such the candidate will be ensuring that the outlet delivers high-quality fresh and processed food and good customer service as well as undertake activities common to business by overseeing:

• Finance
• Human resources
• Marketing
• Operations
• Sales.

Responsibilities

You will be responsible for operational, financial and people management. You'll need to:

• plan and work to budgets, maximize profits and achieve sales targets set for the business
• coordinate staff scheduling, motivate and encourage staff to achieve targets
• ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations
• ensure high standards of customer service are maintained
• implement and instill in your team company policies, procedures and ethics
• implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
• prepare reports and other performance analysis documentation
• establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programs.
• report and analysis of the performance of the business to the advisory board

Working hours

Hours of work are generally long should be willing to work evenings, weekends and on public holidays.

What to expect

• The environment is fast paced, with an emphasis on delivering good customer service in a limited time frame. You may spend a lot of time 'walking the floor', moving around on foot or standing. The work can therefore be both physically and mentally demanding.
• You will usually wear a company uniform and dress in accordance with appropriate health and safety requirements associated with food preparation.

Qualifications

• A BSc in any field
• A food creative person that is interested in food business
• At least 10 years post NYSC experience
• At least 3 years in supermarket/hotel experience with exposure to all aspects of running a supermarket comprising of dry foods, butchery, fruits & vegetables, storage, cold chain management and hygiene in food and meat preparation or running a mid-size hotel
• Basic IT skills
• Good managerial skills
• Previous roles of middle or senior management in food retail or supermarket management will be an added advantage.
• Training and knowledge of commercial food preparation, storage and hygiene regulations will be an added advantage.

Skills

You'll need to have:

• Entrepreneurial mind set
• Excellent customer service skills
• Strong communication skills, tact and diplomacy
• The ability to lead and motivate teams and influence people
• Self-motivation and ambition
• Commercial awareness
• Enthusiasm and the ability to learn quickly
• Good organizational skills
• Energy and stamina, as well as resilience
• A results-driven approach to work
• Decision-making and problem-solving skills.