Team Lead, Bancassurance Recruitment & Training at Prudential Zenith Life Insurance

Job Description

• Lead the recruitment process for Financial Sales Executives (FSEs), ensuring the selection of high-performing candidates.
• Develop and implement a structured onboarding program to equip new recruits with the necessary product knowledge, sales techniques, and compliance guidelines.
• Design and execute comprehensive training programs on insurance products, sales techniques, regulatory requirements, and customer engagement.
• Conduct periodic refresher training sessions to enhance sales team capabilities and performance. Monitor the effectiveness of training programs and adjust strategies based on feedback and performance metrics.
• Ensure all Bancassurance sales team members comply with industry regulations and company policies through continuous learning initiatives. Work closely with the sales team and bank partners to identify training gaps and implement tailored development plans.
• Work closely with insurance training colleges, industry regulators, and professional bodies to facilitate licensing and professional certification for the sales team members.
• Support sales teams in achieving business targets by ensuring they have the necessary skills and knowledge.
• Liaise with bank partners and internal stakeholders to ensure alignment in recruitment and training Initiatives.
• Work with the Product Development and Marketing teams to ensure the sales team is up to date with the latest product offerings and promotional strategies.
• Maintain and update records of recruitment, training sessions, and performance assessments.
• Ensure that all training and recruitment activities comply with regulatory and company guidelines. Prepare periodic reports on recruitment progress, training impact, and performance metrics for senior management review.

Qualifications

• Minimum of B.Sc degree (at least a Second Class lower grade)

Experience

• 4+ years of experience in sales recruitment, HR, licensing, training, or sales management within the insurance or financial services industry.

Competencies

• Strong understanding of Bancassurance models, insurance products, sales operations, and regulatory requirements.
• Experience in hiring and onboarding sales team to meet licensing and compliance standards.
• Expertise in sales training, competency development, and adult learning principles.
• Strong stakeholder management to collaborate with bank partners, regulators, and training institutions.
• Proven ability to lead, mentor, and build high-performing teams.
• Strong verbal, written, and facilitation skills for training and stakeholder engagement.
• Ability to analyse sales data, identify gaps, and implement solutions.
• Track record of improving sales effectiveness through structured programs.