SSA Cluster Franchise Governance Officer at CITIBANK

Job Description

• The SSA Cluster Franchise Governance Officer is a key First Line of Defense role responsible for supporting the Cluster CAO with implementation of transformation initiatives, enhancing the risks and controls governance, franchise governance and business strategy implementation.

Transformation:

• Participate and/or coordinate implementation of assigned initiatives within the Transformation programs

Strategy:

• Work closely with the CAO in supporting the Cluster Head develop and implement the business strategy for the cluster
• Support the CAO with strategic projects such as improving operational resilience, making risks and controls a strategic priority, growth initiatives, process re-engineering, and talent development.

Franchise Governance:

• Support the Cluster CAO in performing governance oversight for country franchise and legal entity management
• Ensure that Cluster governance framework (Including HMCs) complies with requirements and committees are run in accordance to applicable charters.
• Review evidence of compliance & escalate instances of non-compliance.
• Recommend changes, simplifications and optimization of the governance at Cluster level
• Oversight BRCC governance in the cluster, lead the preparation of the cluster Significant Issues deck and highlight Cluster matters for escalation to the EM BRCC
• Oversight CCC governance in the cluster and ensure the standard maintained is in line with the Citi Governance Policy requirements
• Coordinate and maintain cluster inventory of charters, governance documents and reporting for the Cluster.
• Scorecards - review of source data providing update and follow up on red and amber items for the Cluster
• Support CAO in IFM/Franchise Management Coordination for the Cluster, if required
• Oversight Board Governance in the Cluster to ensure consistent standard

Risk and Controls:

• Oversight of activities related to GRC. Support to and coordinate FGO team during monitoring/testing activities, MCA, Control Performance Assessment and Quarterly and Annual Risk Assessments coordination (QRAs, ARAs)
• Oversight of SSA Issue Management, coordination of Escalations for SSA cluster and support of remediation efforts in conjunction with 2nd Line of defence and other partners
• Oversight of SSA Cluster Operational Risk controls, issues, remediation efforts and controls enhancements. Includes Data Governance
• Oversight third party management and coordinate lessons learnt reviews at cluster level
• Oversight and provide regular feedback to CAO on Compliance Risk controls, issues, remediation efforts and controls enhancements. Risk oversight, including AML, Sanctions, Conduct
• Oversight of cluster operational resilience activities, including continuity of business and cyber exercise, in conjunction with responsible teams
• Oversight the NPAC / PAP process, if required
• Oversight and best practices implementation of country scenario plan
• Oversight of ICAAP process in the cluster in conjunction with Risk and Business
• Audit Management & independent review coordination in conjunction with ICRM.

People Management:

• Manage assigned resources under the FGO structure within the CAO organization
• Subject matter expert for the cluster on Risk, Controls and Governance

Requirements

• At least 15 years of experience in the Financial Services Industry, preferably with experience in corporate governance, enterprise risk management, consulting, project management, compliance and/or legal
• Graduate / Postgraduate degree in Business Administration, Legal and/or Finance
• Up-to-date understanding of key risk management and corporate governance concepts
• General understanding of financial institutions framework and applicable regulation
• Knowledge of the financial services industry, including businesses, products and risk management processes. Citi-specific knowledge is a plus.

Development Value:

• The position provides a very wide scope of activities and geographic coverage with frequent interaction with senior management of all product, coverage and functional lines.
• In addition to this exposure, the position provides learning opportunities for leadership across a diverse set of countries with a wide range of management challenges.