Spa Therapist at Dreams by DV8 Hotel

Responsibilities

• Perform a variety of spa treatments, such as massages, facials, body wraps, scrubs, pedicures and other therapeutic procedures based on the client's needs and preferences.
• Customize treatments to meet individual client requirements, considering their health conditions and contraindications.
• Conduct a thorough consultation with clients to assess their health history, lifestyle, and specific concerns to recommend appropriate treatments and products.
• Create a welcoming and serene atmosphere for clients, ensuring they feel comfortable and relaxed throughout their spa experience.
• Address client inquiries, concerns, and complaints professionally and promptly.
• Maintain a clean, organized, and sanitized treatment room and spa environment at all times.
• Adhere to proper sanitation and hygiene protocols to ensure a safe and hygienic experience for clients.
• Stay informed about the spa's product lines and services, promoting and recommending appropriate products to clients.
• Upsell spa services and packages to enhance the guest experience and generate revenue.
• Efficiently manage appointment schedules, ensuring optimal utilization of time and accommodating client preferences.
• Comply with all relevant regulations and industry standards related to spa operations and therapy.
• Monitor and maintain safety procedures, including health and safety protocols.
• Stay updated with the latest trends and advancements in spa therapy

Requirements

• Previous experience in a similar role or spa environment is preferred.
• Strong knowledge of various massage and spa techniques, including Swedish, deep tissue, aromatherapy, and others.
• Excellent interpersonal and communication skills to engage with clients effectively.
• Empathetic and attentive to clients' needs, with the ability to tailor treatments accordingly.
• High level of professionalism, ethics, and integrity.
• Physical stamina and dexterity to perform treatments for extended periods.
• Ability to work in a team-oriented environment.
• Flexibility to work evenings, weekends, and holidays as required by the spa's schedule.