Service Center Supervisor at Pushresume NG

We are hiring for a client of ours in the retail space. Our client is into sales of phones, gadgets and electronics.

Responsibilities

• Plan, direct, coordinate and manage activities of all the technicians in the service center with directions from the assistant service center manager
• Set priorities, goals, and timetables for the teams to achieve maximum productivity.
• Plan ahead for upcoming repairs, troubleshoot and takes appropriate action.
• Coordinate the Commercial activities in the service center with particular reference to revenue generation, and customer relationship management.
• Perform other duties as assigned by the Service Center Manager.

Requirements

• 2 - 4 years’ relevant experience managing customers service center technicians
• Experience in an Electronics and Home Appliances company will be an added advantage
• HND/B.Sc. degree is required