Senior Relationship Manager - Ikom, Ogoja, Calabar at Ekondo Microfinance Bank

Role Description

• The Senior Relationship Manager will oversee client management, identify new business opportunities, and ensure customer satisfaction. Responsibilities include building and maintaining strong client relationships, tailoring our financial solutions to their needs, and onboarding of new clients. The role also involves mobilizing deposits, assessing creditworthiness, monitoring loan performance, and achieving set financial targets. This is a full-time, on-site position based in Calabar.

Qualifications

• Strong client relationship management, customer service, and interpersonal skills
• Strong deposit mobilization skills
• Experience in sales, business development, and market analysis
• Knowledge of credit evaluation, risk assessment, and financial analysis
• Proficiency in financial planning, compliance, and microfinance operations
• Excellent communication, leadership, and negotiation skills
• Ability to work in a dynamic and target-driven environment
• Proven track record in achieving revenue goals and managing client portfolios
• Bachelor's degree/HND in Finance, Business Administration, or a related field
• Prior experience in bank/microfinance bank, financial services, or a related sector is an advantage