The FairMoney Payments Business Unit is looking for an experienced Senior Product Manager to help build and scale FairMoney's mobile and POS-based payment product for Nigeria and ensure it becomes the most user-centric & sustainable digital payments and Banking services for merchants of all sizes.
Requirements
You have 5+ years of building scalable & high audience engagement/retention based consumer facing products in emerging markets
You have prior experience building mobile-first neo bank and/or Fintech products lending, savings, payments, investments, insurance & remittance)
You have prior experience working in a cross-cultural and international environment, alongside all levels of stakeholders
You have prior experience in building & scaling own consumer start-up which had a successful exit
Desired Skill-set and Qualities
You are extremely customer centric & put the user's interest at the locus of all the decisions. You firmly believe that what is right for the user is right for the business. To that, you establish a customer-centric vision for the Bank business unit, challenge the status quo and inspire people toward a unified outcome.
You have a strong growth & experiment driven mindset with high proficiency in quantitative analyses, influencing with data (e.g. funnel, cohorts, segments, benchmarks), building business cases, and articulately communicating data-driven insights to all stakeholders
You thrive working in ambiguous & fast-paced environments. Amidst this ambiguity, you develop, maintain & revise prioritized product roadmaps and backlogs and then efficiently execute to ship the product experiences & functionalities which deliver user delight and positively impact our business.
You easily lead large, cross-functional groups of people to deliver on the team’s mission. You also build alignment across cross-functional partners (Business Units, Compliance, Engineering, Legal, Operations, Customer Support, etc.)
You create clear OKRs goals for the Business Unit and regularly track them to ensure the team does not lose sight of the North Star metrics
You easily & articulately communicate in written & spoken form. You know how to tune your communication & influence outcomes basis the audience (C-level vs. Investors vs. day-to-day stakeholders).
Understand user needs; identify and define product requirements for the customer and support ambassador claims experience
Regardless of your title, you're not afraid to get into the trenches and get your hands dirty with execution.
Your fierceness in challenging the status quo is only paled by the kindness & respect you extend to your team members & stakeholders
Despite all of the superpowers, you have no chip on the shoulder & are fun to work with.