Senior IT Manager at Beauty And Fragrance LTD

Job Summary

• We seek a Senior IT Managerto join our senior leadership team.
• The ideal candidate will oversee and direct all aspects of our organization's information technology strategy, infrastructure, and operations.
• Candidate will also be responsible for ensuring that our software and hardware operations are integrated, aligned with the organization'soverall goals, and functioning cohesively.

Job Description & Responsibilities
Strategic IT Leadership:

• Develop and implement the organization’s overall IT strategy, ensuring alignment with business objectives.
• Provide leadership and guidance to both the IT Manager for Software and the IT Manager for Hardware, ensuring coordination between software development, system operations, and infrastructure.
• Continuously evaluate and adjust the IT strategy based on changing technology trends, business requirements, and emerging risks.

IT Governance and Policy:

• Establish and enforce IT policies, procedures, and standards for both software and hardware management.
• Ensure compliance with relevant laws, regulations, and industry best practices, including data security, privacy, and risk management.
• Oversee budgeting and expenses for both hardware and software initiatives, resource allocation, and vendor management related to IT.

Cross-Department Collaboration:

• Act as a liaison between IT and other departments (e.g., HR, finance, operations) to understand business needs and ensure IT is providing effective solutions.
• Collaborate with executive management (CEO, ED, GM) to ensure IT investments are aligned with corporate goals and priorities.

Innovation and Technology Management:

• Stay informed about emerging technologies and recommend innovations that could enhance business efficiency, improve security, or reduce costs.
• Lead digital transformation initiatives and ensure that the organization stays competitive through technological advancement.

Performance and Operations Oversight:

• Oversee the performance and operational effectiveness of both hardware and software management teams, ensuring systems run smoothly, are scalable, and meet business needs.
• Ensure high availability, reliability, and performance of IT systems, including network infrastructure, servers, and applications.
• Implement and monitor key performance indicators (KPIs) to measure IT performance and identify areas for improvement.

Team Management and Development:

• Build, mentor, and lead a high-performing IT team, fostering a culture of collaboration, continuous learning, and innovation.
• Identify skill gaps and manage professional development programs for IT staff, including the IT Managers for software and hardware.

Incident Management and Risk Mitigation:

• Oversee the identification and management of IT risks, ensuring disaster recovery, business continuity, and data protection plans are in place.
• Ensure the IT infrastructure is resilient, secure, and protected against threats (e.g., cyberattacks, data breaches, system failures).
• Lead and coordinate IT responses to major incidents, ensuring quick recovery and minimal disruption.

Budgeting and Resource Management:

• Develop and manage the IT department's budget, ensuring cost-effective use of resources.
• Make informed decisions regarding the purchase of software, hardware, and IT services in coordination with the IT Managers.

Vendor Management:

• Manage relationships with key IT vendors, including those providing hardware, software, cloud services, and consulting.
• Negotiate contracts and ensure vendors meet performance and service-level expectations.

Reporting and Communication:

• Provide regular updates to senior leadership on the status of IT projects, system performance, cybersecurity risks, and any potential issues or challenges.
• Prepare and present reports to the executive team or board on IT performance, strategic initiatives, and budget performance.

Skills and Qualifications

• Leadership Skills: Strong leadership, decision-making, and people management abilities.
• Strategic Thinking: Ability to align IT with organizational goals and drive long-term technology planning.
• Technical Expertise: Deep understanding of both software (e.g., development, applications, cloud platforms) and hardware (e.g., infrastructure, networks,servers).
• Financial Acumen: Experience in budgeting and resource management.
• Risk Management: Strong background in cybersecurity, risk mitigation, and
• disaster recovery planning.
• Communication: Excellent interpersonal and communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.