Senior Business Analyst - Technology at Sage-Grey Finance Limited

Job Posting

• The Senior Business Analyst is responsible for end-to-end technical analysis, systems design support, and coordination of software lifecycle activities.
• This role bridges the gap between functional business needs and technical implementation, ensuring high-quality system delivery through structured requirements engineering, process modeling, API documentation, and testing coordination.
• The ideal candidate will have hands-on experience working with development teams, system architects, and DevOps, and will leverage AI-based tools to enhance technical documentation, prototyping, and validation.
• The role involves leading and mentoring cross-functional teams, coordinating deliverables, and ensuring alignment across stakeholders to drive successful project execution.

Key Responsibilities

• Conduct technical stakeholder sessions to gather, validate, and document functional and non-functional requirements.
• Define and manage system-level specifications, including user stories, sequence diagrams, state transition diagrams, and data dictionaries.
• Lead a cross-functional team of business analysts, designers, and engineers.
• Collaborate with developers and solution architects to define technical scope and break down requirements into modular components.
• Maintain and update system design documentation across sprints/releases.
• Define data schemas, interface definitions, and endpoint documentation for REST/SOAP APIs.
• Coordinate with backend developers and third-party service providers on integration flows and authentication protocols.
• Model current state (as-is) and future state (to-be) business processes using BPMN/UML.
• Recommend system enhancements based on gap analysis and bottleneck identification.
• Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Perform feasibility studies and cost-benefit analysis for proposed features or system changes.
• Assess system impacts due to changes in architecture, data structure, or third-party dependencies
• Support DevOps and QA by coordinating test environment readiness, deployment schedules, and rollback planning.

Qualifications and Experience

• Bachelor’s degree in Business, Computer Science, Finance or related fields.
• 5+ years’ experience as a Technical Business Analyst, Systems Analyst, or Solution Analyst, with at least 2 years in a leadership role.
• CBAP (Certified Business Analysis Professional) certification is an added advantage.
• Strong understanding of: SDLC, Agile/Scrum, System architecture (microservices, event-driven, monolith), API standards (REST, JSON, XML, OAuth2), Database concepts (SQL/NoSQL).
• Familiarity with CI/CD pipelines and system monitoring concepts is a plus
• Hands-on experience with tools like Postman, Swagger/OpenAPI, Draw.io/Lucidchart, Figma, Git, Jira, and Confluence.
• Working knowledge of APIs, databases, and modern web architecture is an added advantage.
• Ability to work independently and collaboratively across teams.
• Excellent leadership, problem-solving, and communication skills.