Partner Commercial & Performance Operations Lead at Inq

Principal Accountabilities/Objectives:

• Drives cost control and commercial alignment across engagements.
• Track partner performance metrics and recommend performance improvement plans.
• Conduct profitability analysis across key partner portfolios.
• Support commercial negotiations and renewals.
• Monitor adherence to contract SLAs and ensure escalation for underperformance.
• Collaborate with Finance and Product Management to align partner costs to product pricing.
• Lead the automation of performance dashboards and reports.
• Manages partner payments, invoicing, and reconciliation.

Key Performance Indicators:

• Partner cost optimization (% savings)
• Cost variance < 5% against forecast
• Partner contract & SLA compliance
• rate >90%
• Invoice accuracy > 98%
• Partner credit note collections vs.
• service performance

Qualifications & Experience:

• Bachelor’s degree in Business, Finance, or Engineering.
• 3–6 years of experience in commercial operations, partner management, or financial analysis within telecoms or technology.
• Strong analytical and negotiation capabilities.

Skills & Competencies:

• Proficiency with Excel/Power BI for analytics.
• Strong financial and contractual understanding.
• Collaborative mindset with cross-functional teams.
• Strategic thinking and presentation skills.