Sales Representative at Domeo Resources International (DRI)

Main Function

• The Sales Representative at Stanel Group is responsible for driving sales growth by identifying potential customers, nurturing relationships, and promoting the company’s products and services.
• This role requires a proactive approach to sales, excellent communication skills, and the ability to meet or exceed sales targets while providing exceptional customer service.

Role Responsibilities
Sales Development and Prospecting:

• Identify and target potential customers through various sales channels, including cold calls, networking, and referrals.
• Conduct market research to identify emerging trends, customer needs, and potential sales opportunities.
• Build and maintain a pipeline of leads, ensuring regular follow-up and consistent communication with prospects.

Client Acquisition and Relationship Management:

• Meet with potential clients to understand their needs and offer tailored solutions, demonstrating the value of StanelGroup’s products and services.
• Provide product demonstrations, presentations, and sales pitches to prospective clients, effectively communicating key benefits.
• Develop and maintain long-term relationships with clients, ensuring satisfaction and fostering repeat business.
• Address and resolve any customer complaints or issues promptly and professionally.

Sales Goals and Targets:

• Meet or exceed monthly, quarterly, and annual sales targets set by the Sales Manager.
• Track sales performance, monitor progress toward targets, and adjust strategies as necessary to achieve goals.
• Work closely with the Sales Manager to create and implement sales strategies that drive revenue growth.

Product Knowledge and Market Insight:

• Stay informed about Stanel Group’s products, services, and industry trends to effectively pitch and sell.
• Educate clients about product features, pricing, and benefits, ensuring they make informed purchasing decisions.
• Provide feedback to the Sales Manager on customer preferences, competitor activity, and market conditions.

Sales Reporting and Documentation:

• Maintain accurate records of sales activities, customer interactions, and sales forecasts using the CRM system.
• Prepare regular sales reports for the Sales Manager, outlining key achievements, challenges, and strategies for improvement.
• Ensure all customer contracts, quotations, and orders are processed accurately and efficiently.

Collaboration and Teamwork:

• Work closely with the marketing and product teams to ensure a consistent sales approach and effective promotional campaigns.
• Collaborate with other sales team members to share knowledge, strategies, and insights that enhance sales performance.

Qualifications and Requirements
Education and Certifications:

• A Degree in Business Administration, Marketing, or a related field is preferred.

Experience:

• At least1–2 years of experience in sales, preferably in a B2B or B2C environment.
• Proven track record of achieving or exceeding sales targets.
• Experience in using CRM systems and other sales tools is a plus.

Skills:

Sales and Negotiation Skills

• Strong ability to close sales, negotiate terms, and create win-win situations for clients and the company.
• Excellent persuasion and influencing skills to effectively convert prospects into customers.

Communication and Presentation Skills

• Exceptional verbal and written communication skills, with the ability to deliver compelling sales presentations.
• Strong listening skills to understand customer needs and tailor sales pitches accordingly.

Customer Focus and Relationship Building

• Ability to build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty.
• Empathy and a customer-first mindset to handle customer inquiries and objections professionally.

Time Management and Organization

• Strong organizational skills with the ability to manage multiple sales leads, follow-ups, and administrative tasks efficiently.
• Ability to prioritize tasks effectively and meet deadlines in a fast-paced sales environment.

Problem-Solving and Adaptability

• Quick to identify challenges and proactively find solutions to overcome obstacles in the sales process.
• Adaptability to changing market conditions and the flexibility to adjust sales strategies accordingly.